Reagan Burroughs
Jacksonville,FL
Summary
Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests. Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Drive Thru Director
Chick Fil A Ortega Park
Jacksonville, FL - Florida
07.2020 - Current
- Managed daily operations of the drive-thru, including cash handling, customer service and resolving issues with customers
- Utilized point-of-sale systems to process payments from customers quickly and accurately.
- Interacted with customers to make sure they felt cared for and appreciated so they would leave happy.
Education
Associate of Arts - Business Administration
Florida State College At Jacksonville
Jacksonville, FL01-2026
Skills
- Complaint Handling
- Stress Tolerance
- Payment Processing
- Cash Handling
- Basic Math
- Resolving Complaints
- Customer Relations
- Professional Demeanor
- Professionalism
- Reliability
- Interpersonal Skills
- Effective Communication
- Relationship Building
Affiliations
- I work and participate in college classes and have had semesters while doing so where I had 4.0 GPA's.
Accomplishments
- I received the MVP of my store award given to one employee in the whole store fro my excellence.
- I received the best attiitude award one year given to one employee a year for their excellence.
- I was promoted to trainer about a year and a half after working.
- I was then promoted from trainer to Drive Thru Director after being a trainer for about 6 months.
Timeline
Drive Thru Director
Chick Fil A Ortega Park
07.2020 - Current
Associate of Arts - Business Administration
Florida State College At Jacksonville
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