Tosha Peebles
Newark,NJ
Summary
Detail-focused Housekeeping Cleaner with a strong background in guest service and cash handling. Proven ability to manage time effectively and ensure high productivity in service environments. Specializing in sanitation procedures and problem-solving, contributing to enhanced cleanliness and client satisfaction.
Overview
1
1
Language
25
25
years of professional experience
Work History
Guest Relations Associate cashier
Essex County Turtleback Zoo
West Orange, NJ
03.2024 - Current
- Managed ticketing operations and processed admissions efficiently.
- Resolved guest feedback and concerns promptly to maintain high satisfaction levels.
- Coordinated guest services to improve visitor experiences and satisfaction.
- Assisted visitors with inquiries and provided information about zoo exhibits.
- Organized personalized tours for guests, aligning with their interests and preferences.
- Trained new staff on customer service protocols and zoo policies.
- Developed engaging activities for children to promote zoo education.
- Collaborated with team members to ensure smooth daily operations.
Housekeeping Cleaner
Greystone Park Psychiatric Hospital
Morris Plains, New Jersey
05.2017 - 08.2022
- Maintained cleanliness and hygiene standards in patient rooms and common areas.
- Utilized proper cleaning techniques and equipment for various surfaces.
- Ensured safe disposal of hazardous materials following hospital protocols.
Warehouse Worker
Amazon
Avenel, New Jersey
01.2016 - 04.2017
- Loaded and unloaded trucks, ensuring accurate placement of products.
- Operated material handling equipment to transport goods within the warehouse.
- Sorted and organized inventory to maintain efficient shipping processes.
Medication delivery
Bergen Pharmacy
Newark, NJ
05.2015 - 09.2016
- Provided support to nursing staff with medication delivery, including stocking supplies and restocking automated dispensing systems.
- Instructed patients on proper use of inhalers and other medication delivery systems.
Sales Associate
Aramark food service
West Orange, New Jersey
03.2015 - 04.2016
- Processed customer orders efficiently using point-of-sale systems.
- Assisted customers with menu selections and dietary preferences.
- Maintained cleanliness and organization of dining areas and service stations.
Custodian
Essex County Turtleback Zoo
West Orange, New Jersey
03.2011 - 01.2015
- Maintained cleanliness of animal exhibits and visitor areas throughout the zoo.
- Operated cleaning equipment to ensure safe and sanitary conditions.
- Collaborated with staff to schedule routine cleaning tasks and special events.
Housekeeping
Irvington General Hospital
Irvington, New Jersey
02.2002 - 09.2005
- Disinfected surfaces and equipment to ensure a safe environment for patients.
- Maintained cleanliness in patient rooms and common areas throughout the hospital.
- Organized and restocked cleaning supplies in designated storage areas.
Education
Bloomfield Tech
Bloomfield , NJSkills
- Sanitation procedures
- Hazardous waste management
- Inventory management
- Guest services management
- Cash handling
- Customer complaint resolution
- Time management
- Problem-solving
Languages
English
Professional
Timeline
Guest Relations Associate cashier
Essex County Turtleback Zoo
03.2024 - Current
Housekeeping Cleaner
Greystone Park Psychiatric Hospital
05.2017 - 08.2022
Warehouse Worker
Amazon
01.2016 - 04.2017
Medication delivery
Bergen Pharmacy
05.2015 - 09.2016
Sales Associate
Aramark food service
03.2015 - 04.2016
Custodian
Essex County Turtleback Zoo
03.2011 - 01.2015
Housekeeping
Irvington General Hospital
02.2002 - 09.2005
Bloomfield Tech