Summary
Overview
Work History
Education
Skills
Timeline
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Tosha Taylor

Mallory,NY

Summary

Dynamic and customer-focused professional with experience at Kinney Drugs, excelling in delivering exceptional service and resolving complaints. Known for reliability and attention to detail, I effectively managed cash transactions and enhanced customer satisfaction through strong interpersonal skills and efficient problem-solving. Proven ability to foster relationships that drive repeat business.

Overview

10
10
years of professional experience

Work History

Associate Cashier

Kinney Drugs
03.2025 - Current
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.


Server

Outback Steakhouse
02.2020 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Detailer

Delta Sonic Car Wash Systems
04.2017 - 09.2018
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • Built trust with clients through transparency in pricing structures, setting accurate expectations regarding turnaround times and costs associated with each project.

Receptionist

West Herr Ford Of Rochester
06.2015 - 02.2017


  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

High School Diploma -

Paul V Moore High School
Central Square, NY
06-2009

Skills

  • Energy and enthusiasm
  • Customer service
  • Patience and empathy
  • Reliability and punctuality
  • Professionalism and courtesy
  • Handling complaints

Timeline

Associate Cashier

Kinney Drugs
03.2025 - Current

Server

Outback Steakhouse
02.2020 - 08.2024

Detailer

Delta Sonic Car Wash Systems
04.2017 - 09.2018

Receptionist

West Herr Ford Of Rochester
06.2015 - 02.2017

High School Diploma -

Paul V Moore High School

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Tosha Taylor