Toshia Bullard

• Develop strong relationships with members, fostering trust and loyalty through exceptional service provision.
• Enhance customer satisfaction by efficiently addressing and resolving inquiries and concerns.
• Explain different types of mortgage loans pertaining to member situations.
• Process Mortgage loan applications
• Assists members in selecting correct loan product and terms to meet needs and financial goals.
• Help large volume of customers every day with positive attitude and focus on customer satisfaction.
• Consistently meets or exceeded performance metrics through proactive management of workload and effective prioritization.

• Processed Distributor orders according to operating procedures
• Excellent data entry and 10 key calculator skills
• Great analytical and problem-solving skills
• Collaborated with data entry team to streamline workflows and ensure high-quality results.
• Audited and sent corrections on all orders for distribution.
• Improved data accuracy by meticulously reviewing and verifying entered information.
• Supported company goals by ensuring timely completion of audit tasks and maintaining strict adherence to deadlines.

• Fast eye for detail and familiarity with spreadsheets and online forms
• Used Web based system to edit various Broadcast Television data
• Identified and corrected errors, and swiftly brought them to attention of relevant parties where necessary
• Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.

• Fast eye for detail and familiarity with spreadsheets and online forms
• Captured data into relevant databases in timely and accurate manner
• Identified and corrected errors, and swiftly brings them to attention of relevant parties where necessary
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
• Scanned documents and saved in database to keep records of essential organizational information.

Trained in both individual and group settings

• Motivated and instructed clients in order to help them reach their goals
• Recorded clients' metrics to demonstrate progress
• Provided nutritional, fitness, and wellness related advice
• Conducted sales consultations with 80% conversion rate.
• Recruited, supervised and mentored high performing teams to deliver quality training to clients.
• Organized special events such as fitness challenges or workshops, further engaging members in healthy lifestyle pursuits.

Trained in both individual and group settings

• Created and implemented weekly workouts to improve overall fitness and prevent injury
• Motivated and instructed clients in order to help them reach their goals
• Provided nutritional, fitness, and wellness related advice
• Provided incomparable customer assistance
• Conducted sales consultations with 80% conversion rate.

• Taught safe, effective exercises to a variety of populations, one-to-one as well as in group settings
• Prepared and developed structured fitness programs implementing various exercise moves and adjusting intensity level accordingly
• Established positive, professional relationships with members
• Engaged constant interaction and motivation techniques to enhance intensity, accountability, and enjoyment during sessions.

• Counted, and weighed, medications, and retrieving prescription orders
• Took inventory of over-the-counter medications
• Demonstrated exemplary customer service, with a team player mindset and exceptional cash-handling accuracy
• Excellent interpersonal skills that was described as "second-to-none" by employers.

• Completed lease forms or agreements and collected rental deposits
• Showed and leased apartments, homes, or condominiums to prospective residents
• Direct liaison between Property Manager and Tenant
• Efficient in MS Word, MS Excel, And MS Power Point
• Handled all paperwork and delivered Pay or Quit letters to tenants.