Toshiya Bass
Valdosta,GA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling money of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2025
2025
years of professional experience
Work History
Restaurant Waiter
Thai Chang
Valdosta, GA
01.2022 - Current
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Efficiently noted down food and drink orders
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Volunteer
moody haunted house
Valdosta, GA
- Volunteered to be a scarer inside the haunted house.
- Assisted in directing guests through the haunted house
Volunteer
Blazer lead
Valdosta, GA
- Assisted groundskeepers with weed removal from flower beds
- Distributed pine straw throughout campus landscaping.
- Participated in cleanup operations post-Hurricane Helene
Volunteer
Lowndes High School
Valdosta, GA
- Participated in campus clean-up.
- Guided spectators to appropriate seating during football matches
- Oversaw ticket sales and cash handling at local elementary school fall festival
- Supervised activities to maintain a secure environment on school field day
Volunteer
VSU Ambassador
Valdosta, Georgia
- Participated in outreach activities during a football event to promote Valdosta State University
Volunteer
Valdosta State University Recreation Center
Valdosta, GA
- Assisted in teaching children about chemistry through interactive experiments at local library event
Education
Associate of Science - Engineering Studies
Valdosta State University
Valdosta, GASkills
- Menu knowledge
- Table Setting
- Service Quality
- Order Taking
- Guest Relations
- Quality Control
- Accurate money handling
- Price memorization
- athletic
Languages
English
Native/ Bilingual
Japanese
Native/ Bilingual
Affiliations
- VSU club swim team
- Blazer lead
- VSU Ambassador
- runner
Accomplishments
- on the Deans lists
Timeline
Restaurant Waiter
Thai Chang
01.2022 - Current
Volunteer
moody haunted house
Volunteer
Blazer lead
Volunteer
Lowndes High School
Volunteer
VSU Ambassador
Volunteer
Valdosta State University Recreation Center
Associate of Science - Engineering Studies
Valdosta State University
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