Tosin Muir
Indianapolis,IN
Summary
At GXO Logistics, I excelled in enhancing customer satisfaction through precise and efficient order processing, showcasing my strong data entry skills and teamwork orientation. I played a key role in training new staff, ensuring seamless operations, and maintaining compliance, significantly contributing to operational excellence without specifying numerical achievements.
Overview
2
2
years of professional experience
Work History
Order Processor Clerks
GXO Logistics
07.2023 - 01.2025
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Input order information into system and updated customer accounts to document and track customer orders.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Processed customer orders in line with established policies and procedures.
- Generated invoices and shipping labels to properly bill and ship customer orders.
- Assisted in training new employees on company procedures and best practices for handling orders seamlessly.
- Communicated with customers to address order inquiries, changes and cancellations.
- Provided regular updates to customers regarding orders to maintain transparency and customer trust.
- Adhered to legal regulations to run compliant operations.
Education
Bachelor Of Education - Education Administration
University of Ibadan
Ibadan, Oyo State Nigeria 08.2000
Skills
- Teamwork orientation
- Data entry skills
- Order package
- Invoicing and billing
- Sales order processing
- Shipment processing
- Tracking packages
- Handheld scanners
- Preparing boxes
- Data entry
- Order verification
- Package labeling
- Multitasking Abilities
- Computer literacy
Timeline
Order Processor Clerks
GXO Logistics
07.2023 - 01.2025
Bachelor Of Education - Education Administration
University of Ibadan
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