Tou Na Thao
Fresno,CA
Summary
Dynamic professional with experience at Yoshino's, excelling in cleanliness standards and team communication. Proven ability to enhance guest experiences through efficient table preparation and quick resets. Recognized for training new staff and fostering a positive environment, ensuring high customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Busser
Yoshino's
07.2024 - Current
- Ensured cleanliness and organization of dining areas, enhancing guest experiences.
- Assisted servers by delivering food and beverages promptly during peak hours.
- Prepared tables for new guests, maintaining efficient turnover rates.
- Collaborated with kitchen staff to manage inventory and supplies effectively.
- Trained new bussers on operational procedures and safety standards.
- Monitored dining area to assist with customer needs and improve satisfaction levels.
- Implemented efficient cleaning routines that reduced downtime between service shifts.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Teacher's Academy Assistant
Fresno Unified School
12.2023 - 12.2023
- Implemented engaging lesson plans to enhance student understanding and participation.
- Adapted teaching methods based on individual learning needs to promote academic growth.
- Collaborated with colleagues to develop interdisciplinary projects that foster critical thinking.
- Evaluated student performance through formative assessments, providing constructive feedback for improvement.
- Maintained a positive classroom environment conducive to effective learning and student engagement.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Education
Associate of Science - Business Marketing
Fresno State University
Fresno, CA06-2026
Skills
- Cleanliness standards
- Food service support
- Table preparation
- Inventory management
- New staff training
- Customer assistance
- Cleaning routines
- Quick table resets
- Team communication
- Task efficiency
- Positive environment maintenance
- Relationship building
- Time management
- Safety awareness
- Workplace safety
Languages
Hmong
Native or Bilingual
English
Native or Bilingual
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Documenting and sharing travel experiences
- Volunteer Travel
- Backpacking and Hiking
- Adventure Travel
- Road Trips
- Cooking
- I enjoy cooking for friends and family gatherings
- Learning new cooking techniques and expanding my culinary skills
- I like trying new recipes and food trends
- Team Sports
- I participate in low-impact exercises to strengthen core muscles
- Gym Workouts
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Passionate about balancing physical health with mental and emotional wellness
- Enjoy hobbies that combine physical activity with outdoor exploration
- Playing Sports
Timeline
Busser
Yoshino's
07.2024 - Current
Teacher's Academy Assistant
Fresno Unified School
12.2023 - 12.2023
Associate of Science - Business Marketing
Fresno State University