Tourvosia Davie
Hammond,IN
Summary
Experienced retail and operations professional with a strong background in sales leadership, customer service, and warehouse fulfillment. Reliable, detail-oriented, and effective in fast-paced environments requiring strong communication, problem-solving, and leadership skills
Overview
10
10
years of professional experience
Work History
Housekeeping Room Attendant
Hampton Inn By Hilton
10.2025 - Current
- Deep clean guest bedrooms and bathrooms, including sweeping, mopping, vacuuming, dusting, and polishing surfaces.
- Make beds, change soiled linens, and replenish towels, toiletries, and bathroom supplies.
- Inspect fixtures, lights, and appliances, and promptly report any damages or maintenance issues.
Fulfillment Associate
Amazon
01.2023 - 10.2024
- Accurate Order Fulfillment by Locating and picking a wide variety of items from assigned shelving or inventory locations based on digital database prompts.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Consistently meeting demanding productivity goals by maintaining an average of 3000 items picked per shift
Senior Retail Sales Representative
Prime Communications AT&T
09.2021 - 12.2022
- Achieved monthly sales goals for AT&T products, including Fiber Internet, Mobility, and streaming services, through effective closing techniques.
- Build strong rapport with clients by delivering personalized solutions and conducting expert needs assessments, increasing customer satisfaction
- Provide hands-on demonstrations of new technology, including, devices, accessories, and home networking solutions to educate customers.
Assistant Store Manager
Journeys Shoes
01.2020 - 08.2021
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Implemented visual merchandising strategies to optimize product displays and increase foot traffic.
Lead Key Holder
Lions Den Adult Superstore
02.2018 - 11.2019
- Cultivated a safe, inclusive, and welcoming retail environment, answering sensitive questions with professionalism, discretion, and tact
- Operated POS systems to efficiently and accurately process cash and credit sales
Assistant Manager
Family Dollar
04.2016 - 01.2018
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
CORE 40 DIPLOMA - undefined
Donald E. Gavit Middle High School
LAW ENFORCEMENT - undefined
Vincennes University
Skills
- Outstanding communication skills
- Compelling leadership skills
- Conflict resolution skills
- Customer-oriented Management Skills
- Fortune 500 company sales background
- Relationship building
Timeline
Housekeeping Room Attendant
Hampton Inn By Hilton
10.2025 - Current
Fulfillment Associate
Amazon
01.2023 - 10.2024
Senior Retail Sales Representative
Prime Communications AT&T
09.2021 - 12.2022
Assistant Store Manager
Journeys Shoes
01.2020 - 08.2021
Lead Key Holder
Lions Den Adult Superstore
02.2018 - 11.2019
Assistant Manager
Family Dollar
04.2016 - 01.2018
CORE 40 DIPLOMA - undefined
Donald E. Gavit Middle High School
LAW ENFORCEMENT - undefined
Vincennes University