Summary
Overview
Work History
Education
Skills
Timeline
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Tourvosia Davie

Hammond,IN

Summary

Experienced retail and operations professional with a strong background in sales leadership, customer service, and warehouse fulfillment. Reliable, detail-oriented, and effective in fast-paced environments requiring strong communication, problem-solving, and leadership skills

Overview

10
10
years of professional experience

Work History

Housekeeping Room Attendant

Hampton Inn By Hilton
10.2025 - Current
  • Deep clean guest bedrooms and bathrooms, including sweeping, mopping, vacuuming, dusting, and polishing surfaces.
  • Make beds, change soiled linens, and replenish towels, toiletries, and bathroom supplies.
  • Inspect fixtures, lights, and appliances, and promptly report any damages or maintenance issues.

Fulfillment Associate

Amazon
01.2023 - 10.2024
  • Accurate Order Fulfillment by Locating and picking a wide variety of items from assigned shelving or inventory locations based on digital database prompts.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Consistently meeting demanding productivity goals by maintaining an average of 3000 items picked per shift

Senior Retail Sales Representative

Prime Communications AT&T
09.2021 - 12.2022
  • Achieved monthly sales goals for AT&T products, including Fiber Internet, Mobility, and streaming services, through effective closing techniques.
  • Build strong rapport with clients by delivering personalized solutions and conducting expert needs assessments, increasing customer satisfaction
  • Provide hands-on demonstrations of new technology, including, devices, accessories, and home networking solutions to educate customers.

Assistant Store Manager

Journeys Shoes
01.2020 - 08.2021
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Implemented visual merchandising strategies to optimize product displays and increase foot traffic.

Lead Key Holder

Lions Den Adult Superstore
02.2018 - 11.2019
  • Cultivated a safe, inclusive, and welcoming retail environment, answering sensitive questions with professionalism, discretion, and tact
  • Operated POS systems to efficiently and accurately process cash and credit sales

Assistant Manager

Family Dollar
04.2016 - 01.2018
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

CORE 40 DIPLOMA - undefined

Donald E. Gavit Middle High School

LAW ENFORCEMENT - undefined

Vincennes University

Skills

  • Outstanding communication skills
  • Compelling leadership skills
  • Conflict resolution skills
  • Customer-oriented Management Skills
  • Fortune 500 company sales background
  • Relationship building

Timeline

Housekeeping Room Attendant

Hampton Inn By Hilton
10.2025 - Current

Fulfillment Associate

Amazon
01.2023 - 10.2024

Senior Retail Sales Representative

Prime Communications AT&T
09.2021 - 12.2022

Assistant Store Manager

Journeys Shoes
01.2020 - 08.2021

Lead Key Holder

Lions Den Adult Superstore
02.2018 - 11.2019

Assistant Manager

Family Dollar
04.2016 - 01.2018

CORE 40 DIPLOMA - undefined

Donald E. Gavit Middle High School

LAW ENFORCEMENT - undefined

Vincennes University
Tourvosia Davie