Summary
Overview
Work History
Education
Skills
Timeline
Generic

Towanna Pinnock

Brooklyn,New York

Summary

Motivated and career-oriented professional with over a decade of experience in working with people. Demonstrated ability to excel in team environments as well as independently with minimal supervision. Excellent communication, interpersonal, and active listening skills. Proven capacity to thrive in high-paced environments while maintaining quality standards. Highly organized and detail-oriented, ensuring efficient and accurate task completion. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.

Overview

23
23
years of professional experience

Work History

Elevator Consultant

Hubert H Hayes
10.2019 - Current
  • Performed data entry for multiple reports and drafted various letters and proposals
  • Coordinated and scheduled meetings and conference calls, prepared agendas, and managed meeting room logistics
  • Conducted annual evaluations of elevator contractors' performance per contract terms
  • Evaluated proposals submitted by elevator contractors and provided client advisories
  • Audited extra billing invoices and addressed discrepancies with elevator contractors
  • Conducted surveys, managed contracts, and reported specific items and conditions needing attention to elevator maintenance contractors.

Assistant Store Lead

Payless Shoe Stores
11.2013 - 07.2018
  • Managed inventory, maintaining a safe, clean, and visually appealing store environment
  • Empowered to solve customer issues and meet their needs; inspired the team to meet and exceed performance standards
  • Supported daily operations and led the team in the absence of the Store Manager
  • Ensured cash management adhered to proper protocols, including securing cash in safes and locked drawers.

Desk Lead

Ann Taylor Inc.
11.2001 - 01.2013
  • Assisted with floor moves, merchandising, display maintenance, and housekeeping
  • Helped process and replenish merchandise, and monitored floor stock
  • Communicated customer requests to management
  • Participated in year-end inventory and cycle counts
  • Assisted in ringing up sales and bagging merchandise.

Education

High School Diploma -

Lafayette High School
Brooklyn, NY

Skills

  • Problem-Solving
  • Attention to Detail
  • Team Leadership & Development
  • Client Relationships
  • Integrity and Honesty
  • MS Office

Timeline

Elevator Consultant

Hubert H Hayes
10.2019 - Current

Assistant Store Lead

Payless Shoe Stores
11.2013 - 07.2018

Desk Lead

Ann Taylor Inc.
11.2001 - 01.2013

High School Diploma -

Lafayette High School
Towanna Pinnock