Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Towanna Wilson

Towanna Wilson

Jacksonville,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

35
35
years of professional experience

Work History

Supervisor

United States Post Office
09.1995 - Current

. Supervise city and rural delivery operations

. Monitor clerks and city sorting and delivery of mail to ensure adherence to applicable service standards.

. Conducts mail counts, route inspections and route evaluations.

.Coordinate work operations across multiple functional areas, including retail, delivery, logistics, and mailing processing.

Maintain constant communication and build relationships with diverse groups to coordinate work and foster a positive work environment.

Supervise bargaining unit employees and assign work to maximize operational efficiency.

Ensure that the National and local contractual agreements adhere to Postal Policies.

Conduct daily team meetings with employees. investigate grievances and respond to inquiries from union representatives.

.Manage employees attendance and reinforce attendance control policies, to ensure accurate timekeeping and adhere to Postal policies and procedures.

. Provide regular status reports to leadership. Use reports to identify and resolve deficiencies, such as scanning with integrity and delivery compliance.

.identify safety health hazards and take action to resolve issues in a timely manner. Monitor employees to ensure safe work place practices.

.Enforce zero tolerance policy for work place violence and ensure threat assessment procedures are in place.

Epsu Technician / Prep Weigher

Nestle/ Stouffers
10.1988 - 10.1992

EPSU Tech- disassembled cooking equipment, sanitized and reassembled in a timely manner for next shift.

Prep Weigher- accurately weigh product and put in a container in a timely manner.

Education

No Degree - Business Administration

Southern Wesleyan University
Greenville, SC
02.2007

No Degree - Child Care Management

Spartanburg Technical College
Spartanburg, SC
08.2004

No Degree - Pre Law

Greenville Technical College
Greenville, SC
01.2000

High School Diploma -

Gaffney Senior High School
Gaffney, SC
06.1988

Skills

  • Operations management
  • Excellent Communication
  • Cultural Awareness
  • Strategic planning

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Supervisor

United States Post Office
09.1995 - Current

Epsu Technician / Prep Weigher

Nestle/ Stouffers
10.1988 - 10.1992

No Degree - Business Administration

Southern Wesleyan University

No Degree - Child Care Management

Spartanburg Technical College

No Degree - Pre Law

Greenville Technical College

High School Diploma -

Gaffney Senior High School
Towanna Wilson