Towonnda Marie Mathis

• Independent Provider, State of Ohio
• Provide services to people with developmental disabilities
• Billing Submissions
• Daily transportation support
• Follow-up with client- based needs
• Provide accurate documentation of daily task to supporting financial sources
• Transported clients for medical and personal outings.
• Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
• Provided direct personal care and administrative services to clients.
• Helped clients with managed home care, ensuring efficacy of care by monitoring health status.

• Specimen Processing
• Collect Specimens
• Perform Laboratory Test
• Sample Preparation
• Clerical Functions

• Accurate and timely service parts order entry
• Responsible for decontamination, washing, rinsing medical/surgical equipment
• Sterilization, processing, provide instruments, supplies and equipment in direct support of surgical and medical staff
• Field sourcing for emergency orders for clientele
• Communication via phone, Cerner system and email Continuous order management to current and forwarded stocking locations Successfully led key projects which resulted in several customer satisfaction reviews for our entire staff

• Reviewed and provided comments on the adequacy in the daily review and took the necessary steps to cure any deficiencies in the child’s development
• Demonstrated patience and empathy in many of the lines
• Communication with both parent and child
• Practiced the ability to communicate difficult concepts which led to the improvement in the child’s overall development.

GPA: 2.5, Communication Additional College Coursework: Business Communications, Philosophy, Psychology, Sociology, Ethics, Medical Terminology, Computer Technology and Cultural Diversity. Coursework in Fundamentals of Communication, Strategic Sales

• Completed professional development in Ethics
• Professional development completed in Sociology