Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Toya Parks

Laredo,TX

Summary

Vigilant Border Patrol Agent with over six years of law enforcement experience of effectively enforcing immigration laws, rules and regulations. Committed to detecting and preventing the entry of illegal contraband and undocumented individuals entering the United States. Adept at working with various government officials as well as local officials to gather intelligence on smuggling organizations. Proficient in processing various deportation files of illegal aliens who have entered the country illegally.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Border Patrol Agent

United States Border Patrol
Laredo , TX
01.2016 - Current
  • Ensure safe, secure, and humane treatment of detainees while in Border Patrol custody in accordance with established standards including juveniles and detainees with special needs
  • Respond to electronic sensor alarms and surveillance devices
  • Interview and collect intelligence from smuggling organization leaders
  • Perform line watch duties, traffic checkpoint operations, city patrols and bus checks
  • Process deportation files using Biometrics, E3, NCIC, EARMS, and TECS databases
  • Initiate both criminal and civil prosecutions and deport aliens to their foreign country
  • Identify violators of immigration laws through the use of investigative methods and techniques as well as determining citizenship
  • Identify dangerous narcotics using the Gemini handheld chemical analyzer
  • Train Border Patrol youth explorers on law enforcement tactics and procedures
  • Conducted traffic patrols and vehicle checks to identify people attempting to illegally cross United States border
  • Surveilled land borders from covert locations to detect and apprehend undocumented aliens and smugglers
  • Identified and followed tracks, physical evidence and scents to locate and detain undocumented aliens and people traffickers
  • Partnered with aircraft-based law enforcement agents to find and apprehend ground-based undocumented aliens and people smugglers
  • Rendered necessary medical assistance to undocumented aliens and arranged transport to medical facility in emergency situations
  • Utilized infrared scopes during nighttime surveillance to detect presence of unauthorized people attempting entry into United States
  • Communicated with Spanish-speaking undocumented aliens and smugglers to obtain information and issue verbal commands
  • Worked with trained K-9 partners to locate undocumented people and facilitate transport to border patrol facility
  • Developed, planned and participated in tactical operations

Collections Reperesentative

Firstsource Advantage
Amherst , NY
10.2009 - 12.2015
  • Ranked top 3 collecting on Bank of America portfolio
  • Handled over 200 inbound and out bounds calls to customers and attorneys daily
  • Devised Structure settlements or appropriate payment plans for eligible customers
  • Utilized credit reports to determine customer financial stability
  • Compliant with all FDCPA regulations and Bank of America policies/procedures

Education

Bachelor of Science - Business Administration, Management

State University College
06.2008

Skills

  • Treasury Enforcement Communications System (TECS)
  • Critical Thinking
  • Complex Problem-Solving
  • Effective Communication
  • Basic First Aid
  • Time Management
  • Microsoft Excel
  • Investigative Writing
  • Microsoft PowerPoint
  • Microsoft Word
  • Traffic Observations

Accomplishments

  • Collaborated with local officals as well as several agents on the rescue of lost disoriented subject.
  • Responded to a car accident and successful was able to remove and provide aid to a trapped female and her infant baby.
  • Assisted local Police with the rescue of over 100 illegal aliens trapped inside a trailer with temperatures over 100 degrees

Certification

Small Unmanned Aircraft System (SUAS)(Drones)

Gemini handheld chemical analyzer

Controlled tire deflation devices (CTDD)

High Center Gravity Vehicle (HCGV)

Vehicle and Cargo Inspection System (VACIS)

Z Backscatter Van (ZBV)

Cardiopulmonary Resuscitation (CPR)

Hazardous Materials (Hazmat)


Timeline

Border Patrol Agent

United States Border Patrol
01.2016 - Current

Collections Reperesentative

Firstsource Advantage
10.2009 - 12.2015

Bachelor of Science - Business Administration, Management

State University College

Small Unmanned Aircraft System (SUAS)(Drones)

Gemini handheld chemical analyzer

Controlled tire deflation devices (CTDD)

High Center Gravity Vehicle (HCGV)

Vehicle and Cargo Inspection System (VACIS)

Z Backscatter Van (ZBV)

Cardiopulmonary Resuscitation (CPR)

Hazardous Materials (Hazmat)


Toya Parks