Summary
Overview
Work History
Education
Skills
Certification
PROJECT TYPES (Ready for Construction PM Roles)
PROFESSIONAL DEVELOPMENT & EXTRAS
Timeline
Generic

TOYA WILL

Kissimmee,FL

Summary

Results-driven Senior Project Manager and Certified Scrum Master with 10+ years of experience managing complex, cross-functional projects across IT, operations, and enterprise portfolios. Proven ability to lead teams, streamline processes, and deliver projects on time and within budget. Excited to pivot into Construction Project Management, bringing deep expertise in scheduling, stakeholder coordination, and budget oversight. Adept in Agile, Waterfall, and hybrid project environments. Passionate about aligning strategy with execution to drive business value and ready to bring this impact to the construction space.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sr. Project Manager / Sr. Scrum Master

JM Family Enterprises
10.2018 - Current
  • Lead end-to-end coordination for enterprise-wide initiatives, including supply chain redesign and Agile transformation, managing multiple work streams simultaneously.
  • Partner with PMO leader to ensure portfolio delivery aligns with business strategy, driving visibility across budgets, timelines, and milestones.
  • Facilitate Agile ceremonies and foster continuous improvement in cross-functional teams; skilled in identifying and removing delivery roadblocks.
  • Manage project financials and vendor collaboration, skills directly transferable to managing construction budgets and subcontractors.

Portfolio Coordinator

JM Family Enterprises
07.2018 - 09.2018
  • Supported enterprise reporting and scheduling activities, ensuring resource alignment and risk tracking across strategic programs.
  • Maintained portfolio dashboards and PMO documentation, similar to construction closeout and compliance tracking.

IT Project Coordinator

Norwegian Cruise Line Holdings
10.2012 - 07.2017
  • Coordinated enterprise IT and business initiatives, ensuring alignment of deliverables, budget, and technical requirements.
  • Developed and maintained project documentation, schedules, and vendor reports — experience relevant to RFI/submittal logs in construction.
  • Acted as liaison across departments, aligning leadership and technical teams.

Education

Bachelor of Business Administration -

Australian Institute of Business

Skills

  • Construction Project Coordination (Ready-to-Apply Skills)
  • Agile & Waterfall Methodologies
  • Budgeting & Cost Tracking
  • Stakeholder & Vendor Management
  • Project Scheduling (MS Project, Smartsheet)
  • Process Improvement & Risk Mitigation

Certification

  • PMP, Project Management Institute
  • Advanced Certified ScrumMaster (A-CSM), Scrum Alliance
  • SAFe for Teams, Scaled Agile
  • Lean Portfolio Management, Scaled Agile

PROJECT TYPES (Ready for Construction PM Roles)

  • Process & System Redesigns
  • IT Infrastructure Coordination
  • Agile Transformation
  • Portfolio Governance and PMO Standup

PROFESSIONAL DEVELOPMENT & EXTRAS

  • Founder of Your Project Pals – A collaborative consulting initiative helping clients scope, plan, and execute projects of all types. www.yourprojectpals.com
  • Actively expanding knowledge of construction project lifecycle, permitting, and compliance through self-study and job shadowing.

Timeline

Sr. Project Manager / Sr. Scrum Master

JM Family Enterprises
10.2018 - Current

Portfolio Coordinator

JM Family Enterprises
07.2018 - 09.2018

IT Project Coordinator

Norwegian Cruise Line Holdings
10.2012 - 07.2017

Bachelor of Business Administration -

Australian Institute of Business

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