Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
References
Timeline
Generic
Toyanika Brown

Toyanika Brown

Montgomery,Al

Summary

Experienced sales leader with a proven track record of successfully leading and motivating teams to achieve sales targets. Implemented effective employee retention strategies through perks and incentives, resulting in increased employee satisfaction and reduced turnover rates. Skilled in setting clear goals and conducting regular check-ins to support team members' professional development. Committed to promoting workplace diversity and inclusion, leading recruitment efforts to attract a diverse talent pool. Well-versed in labor laws and regulations, ensuring compliance for a fair and ethical work environment. Seasoned auditing professional knowledgeable about risk aversion strategies, cost reduction options and financial processes. Decisive and persuasive communicator with proven problem-solving, leadership and planning abilities.

Overview

25
25
years of professional experience

Work History

Accountant

Department of Labor
01.2022 - Current
  • Secures financial information by completing data backups
  • Maintains financial security by following internal rules
  • Prepares payments by verifying documentation and requesting disbursements
  • Answers accounting procedure questions by research and interpreting accounting policy and regulations
  • Complies with federal, state and local financial legal requirements by studying existing and new legislation enforcing adherence to requirements and advising management on needed actions
  • Prepared financial conformed to the monthly company budget process
  • Managed $1.8M+ in accounts payable annually for ADOL, ensuring all invoices were promptly processed.

Store Manager

Conns' Home Plus
01.2021 - 01.2022
  • Manage 1 ASM, 1 Operational Manager and 12 employees with approximately $2 million in total sales volume, while prospecting for new business and maintaining established client relationships
  • Organized store sales strategy changes, which produced a sales increase from $1M to approximately $2M in sales volume
  • Increased sales by 50% within one year so that Conns Home Plus can have considerable market share growth
  • Restructured the sales department through the ESale system to improve from 6% customer service efficiency to 8% customer service efficiency
  • Manage daily operations to include budgeting and financial analysis to ensure stores achieve a 10% increase over the previous year's budget plan.Contributed to a 19% increase in workforce diversity by implementing diversity recruitment strategies
  • Reduced time-to-fill positions by 31% through streamlined talent acquisition strategies.
  • Achieved a 92% employee retention rate by implementing employee engagement initiatives and conducting exit interviews
  • Maintained a 96% recruitment success rate by sourcing top talent, conducting thorough interviews
  • Monitoring and reviewing compliance procedures, and taking disciplinary action for employees who violate regulations

Regional Lingerie Manager

Dillard's Department Store
01.2009 - 01.2021
  • Manage 20 stores with 279 employees with approximately $22M in total sales volume in the southeastern region, while prospecting for new business and maintaining established client relationships
  • Organized companywide sales strategy changes, which produced sales increase from $1M to approximately $22M in sales volume within four years
  • Increased sales by 79% within four years so that Dillard can have considerable market share growth
  • Restructured the sales department through the Cad system to improve from a 6% customer service efficiency to 10% customer service efficiency
  • Manage daily operations to include budgeting and financial analysis
  • Kept accurate HR records and documentation, achieving a 98% compliance rate during audits
  • Supported HR team in conducting background checks, verifying employment history, and updating candidate information, contributing to a 26% increase in hiring efficiency.
  • Implemented an employee onboarding program ,which improved new hire retention by 19% during their first six months
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and conducting initial phone screenings, which resulted in a 22% reduction in the time-to-hire.

to ensure stores achieve a 10% increase over the previous year's budget plan

  • Accountable for the streamline of operations and grassroot activities in all stores
  • Collaborates with the vendors to sustain, promote, and increase/maintain sales
  • Conducts recruiting events with local colleges and career centers.
  • Monitoring and reviewing compliance procedures, and taking disciplinary action for employees who violate regulations.
  • Identifying potential compliance risks through internal audits and risk assessments.
  • Addressing concerns and finding solutions to regulatory risks or misconduct.

Assistant Store Manager

The Talbots, Inc.
01.2008 - 01.2009
  • Evaluated employees' performance and identified hiring and training requirements within
  • Assisted the Store Manager in planning and implementing strategies to attract customers.

General Manager

Wallace Theater Holdings, Inc. / Hollywood Theater Holdings, Inc.
01.2000 - 01.2008
  • Managed daily operations of an 18-plex movie theater generating $750,000 monthly in sales
  • Managed a high-volume of approximately $9M in cash flows and maintained a 40% profit and loss margin goal yearly
  • Increased sales by 30% within nine years.

Education

Master - Business Administration

University of Phoenix
Phoenix, AZ
04.2022

Bachelor of Science in Accounting - Accounting

University of Phoenix
Phoenix, AZ
04.2019

Skills

Inventory Management

  • Auditing procedures
  • Accounting Controls
  • A/P and A/R

Partnership accounting

  • Human resource

Accomplishments

Regional Manager of the Year Award, 2010, 2016, 2018

AGA member since 2022

Personal Information

  • Total Experience: Regional Sales Manager with over 20 years' proven history of extensive sales experience in closing sales to achieve business goals and maximizing company profitability. Strong leadership skills with the ability to lead and manage people, to ensure sale operations run smoothly and to achieve revenue targets. High performer with the ability to work in a high-pressured environment and the ability to demonstrate excellent problem-solving and decision-making skills. Proficient in using technology, such as Microsoft Word, Excel, and PowerPoint. Proficient with CRM systems and project management tools.
  • Title: Business Developer, Operations, Relationship, and Sales Manager

References

Professional and personal references available upon request.

Timeline

Accountant

Department of Labor
01.2022 - Current

Store Manager

Conns' Home Plus
01.2021 - 01.2022

Regional Lingerie Manager

Dillard's Department Store
01.2009 - 01.2021

Assistant Store Manager

The Talbots, Inc.
01.2008 - 01.2009

General Manager

Wallace Theater Holdings, Inc. / Hollywood Theater Holdings, Inc.
01.2000 - 01.2008

Master - Business Administration

University of Phoenix

Bachelor of Science in Accounting - Accounting

University of Phoenix
Toyanika Brown