Toygun Varol
Dubuque
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Amazon DSP Delivery Driver
Amazon DSP Elevated Deliveries LLC
Dubuque
11.2023 - 02.2026
- Delivered packages efficiently by following designated routes, ensuring timely service and customer satisfaction.
- Communicated effectively with dispatch to coordinate deliveries, enhancing overall route efficiency and responsiveness.
- Assisted in training new drivers on operational protocols, fostering a culture of safety and excellence.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Assistant Manager
Vinny Vanucchis
Galena
09.2021 - 11.2022
- Trained new staff on operational procedures and customer service protocols, enhancing team efficiency and service quality.
- Resolved customer inquiries and complaints promptly, fostering a positive dining experience and improving customer retention.
Education
Tourism Business Management
Mersin University
Mersin, Turkey 09.2014 - 11.2020
Skills
- Customer satisfaction
- Team training
- Customer complaint resolution
- Time management
- Inventory management
Languages
English
Professional
Turkish
Native/ Bilingual
Timeline
Amazon DSP Delivery Driver
Amazon DSP Elevated Deliveries LLC
11.2023 - 02.2026
Assistant Manager
Vinny Vanucchis
09.2021 - 11.2022
Tourism Business Management
Mersin University
09.2014 - 11.2020