Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Certification
Work Availability
Quote
Timeline
Hi, I’m

Toyin Olasinde

Palos Hills,IL
Toyin Olasinde

Summary

Sympathetic Job Coach with 5+ years of experience leading job seekers through straightforward and complex career transitions. Well-connected staffing specialist bringing fulfilling employment opportunities to clients. Collaborative resume specialist supporting composition and editing process.

Overview

7
years of professional experience
1
Certification

Work History

Think Beyond the Present
Chicago, IL

Career Coach
05.2016 - 01.2023

Job overview

  • Assisted clients with career training, resource applications and counseling programs to facilitate life enrichment.
  • Guided clients in learning to complete job tasks to develop motivation and skills.
  • Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.

Harte Hanks
Chicago, IL

Customer Service Associate
05.2020 - 10.2022

Job overview

  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Upheld quality control policies and procedures to increase customer satisfaction.

10Alytics
London, England.

Business Analyst
01.2022 - 10.2022

Job overview

  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Delivered timely support by tracking issues and communicating resolutions to end users.
  • Analyzed operational data, surfacing insights and findings to support business and technical decisions.

Education

National Open University of Nigeria
Nigeria

Associate of Arts from B.A English
05.2016

University Overview

Offa Polytechnic
Nigeria

Associate of Arts from Mass Communications
05.2014

University Overview

Skills

  • Performance Assessments
  • Problem-Solving
  • Community Networking
  • Team Building
  • Microsoft Office
  • Customer Service
  • Active Listening
  • writing
  • career management
  • mentoring
  • Empathy
  • leadership

Affiliations

Affiliations
  • Think Beyond the Present Outstanding Leadership Award (2019-2022)

Websites

Certification

  • Certified Public Speaker
  • Master Business Analyst (MBA)
  • Certified Associate in Project Management (CAPM)
Availability
See my work availability
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Quote

How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Timeline

Business Analyst
10Alytics
01.2022 - 10.2022
Customer Service Associate
Harte Hanks
05.2020 - 10.2022
Career Coach
Think Beyond the Present
05.2016 - 01.2023
National Open University of Nigeria
Associate of Arts from B.A English
Offa Polytechnic
Associate of Arts from Mass Communications

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Toyin Olasinde