Toynette Spears
Glen Burnie,MD
Summary
Knowledgeable Reservations Agent willing to go the extra mile to turn prospects into happy customers. Promoting a great work ethic coupled with exemplary communication skills. Pursuing a great position at an exciting company where hard work is valued.
Overview
17
17
years of professional experience
Work History
Reservations Agent
MTA Mobility
Baltimore , MD
10.2010 - 06.2023
- Customer service, scheduling rides for appointments, answering telephone, filing, Typing schedule into computer, assisting customers as needed.
Customer Service Cashier
IKEA Group
College Park, Maryland
06.2006 - 12.2010
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
Education
Business Administration
Washington School For Secretary
Washington DC 06-1998
High School Diploma -
Annapolis Sr. Hogh
Annapolis, MO06-1975
Skills
- Reservations processing
- Reservations assistance
- Pricing data
- Cancellation processing
- Skilled in [software]
Timeline
Reservations Agent
MTA Mobility
10.2010 - 06.2023
Customer Service Cashier
IKEA Group
06.2006 - 12.2010
Business Administration
Washington School For Secretary
High School Diploma -
Annapolis Sr. Hogh