Trace Massey
College Station
Summary
Optimistic and people-focused professional with a genuine passion for helping and serving others. Embodies integrity and hard work while striving to make a positive impact. Committed to fostering encouragement, reliability, and strong communication in the workplace to empower and uplift colleagues and clients alike. Dedicated to creating a supportive environment with the goal of inspiring others and contributing meaningfully to team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Checker/Self Checkout Cashier/Gas Station Attendant
H.E.B
09.2019 - Current
- Accurately scanned and processed customer purchases while delivering friendly, efficient service.
- Demonstrated strong verbal communication skills when interacting with customers and resolving concerns.
- Oversaw self-checkout lanes by assisting customers with scanning, payment issues, and troubleshooting equipment errors.
- Ensured compliance with store policies by monitoring transactions and verifying age-restricted purchases.
- Oversaw self-checkout lanes by assisting customers with scanning, payment issues, and troubleshooting equipment errors.
Ensured compliance with store policies by monitoring transactions and verifying age-restricted purchases. - Professional verbal communication with co-workers.
Education
Bachelor of Science - Ag Leadership And Development
Texas A&M University
College Station, TX08-2026
Diploma - undefined
College Station High School
College Station, TX05.2021
Associate of Arts -
Blinn College, Bryan, Tx, US.
Bryan, TX12-2024
Skills
- Time management
- Customer service training
- Teamwork and collaboration
- Leadership and reliability
- Problem-Solving Skills
- Critical thinking and decision-making
- Customer service and communication
- Money handling and cash register accuracy
- Accuracy and precision in task completion
- Error detection and issue resolution
- Attention to detail
- Adaptability in fast-paced environments
Accomplishments
• Provided friendly and efficient service to hundreds of customers weekly, consistently receiving positive feedback.
• Achieved smooth and steady checkout flow by completing customer transactions and resolving issues with accuracy and efficiency.
• Supported teammates during busy periods by taking initiative and stepping into needed roles.
• Recognized by coworkers and supervisors for reliability, teamwork, and a positive attitude.
• Resolved self-checkout and payment issues quickly, improving customer satisfaction and reducing wait times.
• Maintained strong accuracy in cash handling with minimal errors.
Certification
Excel Essential Training (Microsoft 365), LinkedIn Learning
Languages
English
Full Professional
Timeline
Checker/Self Checkout Cashier/Gas Station Attendant
H.E.B
09.2019 - Current
Diploma - undefined
College Station High School
Bachelor of Science - Ag Leadership And Development
Texas A&M University
Associate of Arts -
Blinn College, Bryan, Tx, US.