Microsoft Office Suite
Trace Neale
Network Engineer
Camas,WA
Summary
Innovative professional in engineering field known for high productivity and efficient task completion. Skilled in project management, problem-solving, and technical writing. Excels with strong communication, teamwork, and adaptability, ensuring successful project outcomes and collaborative work environments.
Overview
16
16
years of professional experience
Work History
Project Engineer
Blue Mountain Networks
Hermiston, OR
02.2023 - 06.2024
- Implemented MPLS backbone migration with results including a 30% decrease in outages and a 75% improvement in network performance.
- Coordinated meetings with stakeholders including clients, architects, engineers, subcontractors and other parties involved in the project.
- Maintained project schedule by monitoring project progress, coordinating activities and resolving problems
- Optimized network documentation, accelerating onboarding process by 40%.
Ethernet Activations Engineer II
ZAYO Group
Vancouver, WA
07.2021 - 10.2022
- Provided support during the installation, maintenance, repair, and calibration of equipment.
- Installed and configured IP/Ethernet services, enhancing network performance.
- Boosted project delivery efficiency by 15% via skillful oversight of network grooms, special projects, and hotcuts.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Network Operations Engineer III
WiLine Wireless
Vancouver, Washington
04.2019 - 01.2020
- Expanded and edited content to expedite future support tasks surrounding network operations and collaborative IT knowledge-base.
- Configured VoIP phones and softphones for employees at various locations.
- Utilized strong organizational skills to schedule dispatches forfield technicians, ensuring timely service and improvingnetwork performance by 80%.
- Communicated clearly, articulately and patiently with customers requiring support.
Network Operations Technician III - Mid Shift
ZAYO Group
Vancouver, WA
01.2017 - 12.2019
- Enhanced network reliability by addressing throughput as well as voice and data quality problems.
- Increased operational efficiency by optimizing maintenance and resolving issues on Fiber backbone, resulting in improved Metro Ethernet ring performance.
- Modified software programs for network device configuration and control.
- Handled equipment repairs and related trouble reporting.
Network Operations Technician II - Mid Shift
Integra Telecom
Vancouver, WA
04.2008 - 03.2017
- Enhanced incident management for complex networks, achieving a 50% reduction in Mean Time To Repair.
- Achieved significant improvements in network operation by optimizing Fiber backbone and Metro Ethernet systems, resulting in a 30% uptick in performance over half a year.
- Optimized maintenance strategies to enhance network stability and minimize operational interruptions by 20%.
- Resolved routing, wireless and other network-related issues.
Education
Associate of Applied Science - Computer And Information Systems
Santa Monica College
Santa Monica, CA09-1987
Skills
- Process improvement
- Verbal and written communication
- Engineering design
- Analytical thinking
- Scheduling and planning
- Client relations
- Project scope and requirements
- Team collaboration and leadership
Work Preference
Work Type
Full TimeContract WorkGig WorkWork Location
RemoteHybridOn-SiteImportant To Me
Flexible work hoursWork-life balanceHealthcare benefitsWork from home optionPaid time offPaid sick leave4-day work weekWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Visio
Metasolve/M6
Python
Salesforce
Sonar
Timeline
Project Engineer
Blue Mountain Networks
02.2023 - 06.2024
Ethernet Activations Engineer II
ZAYO Group
07.2021 - 10.2022
Network Operations Engineer III
WiLine Wireless
04.2019 - 01.2020
Network Operations Technician III - Mid Shift
ZAYO Group
01.2017 - 12.2019
Network Operations Technician II - Mid Shift
Integra Telecom
04.2008 - 03.2017
Associate of Applied Science - Computer And Information Systems
Santa Monica College
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