Tracee Minks
Summary
Detail-oriented office manager skilled in office operations, staff training, and customer relationship management. Proven ability to enhance workflow and maintain positive client interactions.
Overview
14
14
years of professional experience
Work History
Office Manager
ADESA
BARNHART
09.2012 - Current
- Managed daily office operations and ensured smooth workflow across departments.
- Developed efficient filing systems for documents and correspondence.
- Trained new staff on office procedures and software systems.
- Collaborated with team members to resolve administrative issues promptly.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments for accuracy in accounts receivable and payable.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Supervised staff members, organized schedules and delegated tasks.
- Managed office budget covering inventory, postage, and vendor services to maintain operational efficiency.
- Coded and entered daily invoices with in-house accounting software.
- Provided training to new hires on office policies and procedures.
- Organized company events including holiday parties, team building activities.
- Resolved customer complaints or answered customers' questions.
- Reviewed employee attendance and productivity reports to assess performance and identify improvement areas.
- Researched and prepared reports required by management or governmental agencies.
Education
GED -
Hancock
St Louis, MO09-1993
Skills
- Office management
- Bookkeeping tasks
- Customer relationship management
- Staff training
- Event planning
- Organizational skills
- Document organization
- Attention to detail
- Multitasking
- Problem solving
- Customer service
- Team collaboration
- Basic math
Timeline
Office Manager
ADESA
09.2012 - Current
GED -
Hancock