Tracey Armstrong-Davis
Atlanta,GA
Summary
A hardworking and passionate job seeker with solid organizational skills eager to secure an Business System Analyst Specialist position. Ready to help the team achieve company goals. Expects and achieves personal and group results while always exhibiting interpersonal respect. Skilled Data Analysis and Reporting Analyst with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 20-year career. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service.
Overview
13
13
years of professional experience
Work History
College and Career Counselor
Hamilton County Department Of Education
11.2020 - Current
- Data Analysis and Reporting by utilizing data-driven approaches to assess and track student progress, ensuring timely interventions and adjustments to counseling strategies.
- Generate reports on college acceptance rates, career placement, and provides direction in assessing impact of change, defining business rules, and implementing solutions across broad range of functional boundaries such as relevant metrics to showcase impact of counseling programs.
- Collaborates with Central Office, administration and project teams to ensure that results of project fully satisfy needs embodied in requirements. Manage budgets for events and campaigns, keeping financial goals on track.
- Helped seniors attain and secure over $550,000K in scholarships.
- Performs and documents evaluative check and balance fiduciary reviews of program office funding recommendations to ensure all elements meet statutory, regulatory, and current policy requirements.
- Strategize with client development team members to manage budget and synchronize volunteer efforts to boost funding initiatives.
- Develop and implement project plans and budgets to ensure successful execution. Proactively identifies opportunities for improvement in requirements gathering, documentation, and translation for students success.
- Community Engagement and Outreach by organizing and participate in community outreach events, engaging parents, community members, and local businesses to enhance student support networks. Actively participate in school committees and district-level initiatives to advocate for resources and policies that promote college and career readiness.
- Leads requirements analysis and verification, ensuring that requirement statements are complete, consistent, traceable, feasible, and verifiable. Schedule and facilitate meetings between project stakeholders to discuss deliverables, plans, and conflicts.
- College Admissions Expertise: Facilitate workshops and seminars on college applications, essay writing, and interview preparation, contributing to significant increase in college acceptance rates among students. Establishes and maintains strong relationships with college admissions officers, proactively identifies opportunities for improvement in requirements gathering, documentation, and translation.
- Career Development Programs: Develops and implements career exploration programs, including job shadowing, internships, and career fairs, to expose students to various professions and industries. Collaborate with local businesses and community organizations to create opportunities for students to gain real-world experience and make informed career decisions. Identify issues, analyze information, and provide solutions to problems.
- Collaborate with central office, administration and project teams to ensure that results of projects fully satisfy needs encompassed in the requirements.
IT Level 3 Supervisor
Hamilton County Department Of Education
08.2018 - 11.2020
- Reviewed, analyzed, and ensured adequacy of engineering plans and proposals to ensure that federal funds were being invested efficiently.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows. Created and managed project plans, timelines, and budgets.
- Ensured Funding Recommendation identified goals, objectives, and appropriate PRC and described how project linked to Hamilton County Strategic Plan.
- Collected, arranged, and input information into database system. Gathered, organized and input information into digital database.
- Evaluated employee performance and coached and trained to improve weak areas. Maintained database systems to track and analyze operational data.
- Managed Bogen project development and maintenance, and provided in-depth project management and attention to detail, which saved departmental budget over $11K.
Senior Network Engineer
AT&T Mobility
09.2013 - 08.2018
- Maintained and expanded vendor relationships through amicable and beneficial interactions with network carriers and LEC partners.
- Owned and was responsible for network configurations, health of network appliances, and their connectivity to all other IT and infrastructural components, including outage management and recovery process.
- Responsible for managing projects by preparing project status reports, collecting, analyzing, and summarizing information and trends for Network Element Acceptance and Deletion.
- Developed standard operating acceptance procedures for deployment of new Network Elements (e.g. LTE, 3G/4G, UMTS, ERICSSON, AND NOKIA equipment) into the AT&T Mobility Network, validating that all new elements are completely defined within all operational and back-office database management systems, for an end to end alarm testing to be performed on the equipment.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Planned and implemented for departmental policies, procedures, disaster recovery, business continuity solutions and guidelines.
- Performed alarm analysis and verification of AT&T Network elements (EnodeB, DAS, and MetroCell) using tools such as Netcool, Ericsson OSS, and ALU OSS to ensure end-to-end connectivity and communications capability.
Sr. Specialist Network-Security Control Engineer M
AT&T Mobility
10.2010 - 09.2013
- Responsible for full lifecycle project management of Metro Cell installations, including pre-construction planning, materials ordering, creating project installation schedule, equipment ordering, equipment installation process, tracking access orders, support for provisioning /optimization, and final handoff to customers.
- As Technical Project Leader, actively participated in network and systems designed standardized incident logging system to track historical incursions while helping prevent future breaches to ensure implementation of viable systems security policies and procedures for all AT&T users to all national global login platforms for all software applications for AT&T.
- Conducted independent technical reviews of current processes and records to proactively identify and correct process and system issues decreasing regional outages by 35% quarterly.
Education
Master of Education - Ms.Ed
Lipscomb University
Nashville, TN05.2024
Executive MBA - Business Administration
Kennesaw State University
Kennesaw, GA05.2013
BBA - Business Administration
Northwood University
Midland, MI05.2005
Skills
- Verbal and Written Communication
- Program Management
- Budget Planning
- Cost Control
- Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
- Monthly Reporting
- Agile methodologies
- Project management
- System integration
- Data analysis
- Systems Analysis
- Agile Expertise
- Research and Analysis
- Workflow design
- Business Case Development
- SQL proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
College and Career Counselor
Hamilton County Department Of Education
11.2020 - Current
IT Level 3 Supervisor
Hamilton County Department Of Education
08.2018 - 11.2020
Senior Network Engineer
AT&T Mobility
09.2013 - 08.2018
Sr. Specialist Network-Security Control Engineer M
AT&T Mobility
10.2010 - 09.2013
Master of Education - Ms.Ed
Lipscomb University
Executive MBA - Business Administration
Kennesaw State University
BBA - Business Administration
Northwood University
Technology Summary
Software & RDBMS: MS Project (expert), Agile, Word, Excel, Access, PowerPoint, Oracle, SQL Server
Protocols: TCP/IP, SMTP, HTTP, FTP, DNS
Systems: Windows, Linux, MAC
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