Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tracey Beattie

Delray Beach,FL

Summary

Experienced senior product manager with over 8 years of experience driving substantial product adoption, market growth, and business value. Skilled in translating intricate business requirements into impactful product roadmaps. Proficient in user research, market analysis, and data-driven decision-making for successful outcomes.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Senior Product Manager

MatrixCare by ResMed
08.2014 - Current
  • Focused on Electronic Health Records: Post-acute care, including Life Plan Communities (Independent, Assisted Living, and Skilled Nursing)
  • Developed and implemented company-wide strategic initiatives aligned with the organization’s goals and objectives (OKR’s)
  • Defined product requirements and user stories in Confluence and Jira for clinical regulatory compliance, including but not limited to MDS, Physician orders, Quality measures, Wounds, Care, Care Plans, and Requirements of Participation
  • Led teams, ensuring all project deliverables aligned with business requirements and delivered within agreed-upon timelines
  • Conducted market analysis, competitive research, and customer research to inform product decision-making
  • Monitored industry trends and the competitive landscape to identify potential partnership opportunities
  • Developed and maintained strong relationships with key stakeholders across multiple functional areas to establish a solid understanding of their business needs
  • Collaborate with cross-functional teams to identify customer needs, pain points, and product opportunities
  • Collaborate with customers and end users to understand detailed feature and functionality needs
  • Key stakeholder engagement through customer visits, quarterly customer advisory board meetings, and conferences
  • Managed multiple software development initiatives through Agile development methodology

Senior Implementation, Team Lead

MatrixCare by ResMed
01.2014 - 01.2016
  • Managed the clinical implementation team
  • This included annual and quarterly employment reviews, oversight of team productivity levels, and weekly approval of timesheets and expense reports
  • Provided EHR software planning, implementation, and go-live support to customers
  • Travel 75%
  • Conducted detailed analysis of business processes, identified areas of improvement, and provided recommendations for process optimization
  • Instructor of MatrixCare University classes
  • Provided Clinical Consulting services to SNF customers
  • Developed and maintained functional and technical training guides and quick reference
  • Developed and maintained customer resource website
  • Conducted biannual ICD-10-CM code update webinars, providing AHIMA CEUs to attendees
  • Conducted product release webinars
  • Presenter at the annual Users Conference

Director of Medical Records / HIPAA Privacy Corporate Compliance Officer

Clark Retirement Community
01.2005 - 07.2014
  • Reviewed clinical documentation and diagnostic results as appropriate to abstract diagnosis and assigned ICD-9-CM codes
  • Assigned codes to new admissions, readmissions, significant change in condition, and quarterly in the following settings: LTC/SNF, home health, and hospice residents
  • Functioned in the role of HIPAA Privacy Officer
  • Oversaw HIPAA Privacy compliance for the facility
  • Functioned in the role of Corporate Compliance Officer
  • Oversaw corporate compliance for the facility
  • Revised policy and procedures related to corporate compliance
  • Functioned in the role of Policy and Procedure Committee Chair
  • Managed the health information and clerical staff members, including hiring, performance evaluations, disciplinary actions, and termination of staff
  • Conducted and maintained clinical documentation audits, including admission/readmission concurrent and quarterly compliance with State and Federal regulations
  • Developed and maintained health information systems that met regulatory requirements (both State and Federal), professional practice standards, legal standards, and management/corporate policy
  • Conducted and maintained focus audits on problem areas, quality measures, and survey issues
  • Collected and reported data from audit findings to the QA committee

Outpatient Medical Records Coder

Spectrum Health
01.1999 - 01.2005

Education

Bachelor of Science - Health Information Management

Ferris State University
Grand Rapids, MI

Skills

  • Leadership & Team Management
  • Agile Project Management
  • Strategic Roadmap Development
  • Cross-Functional Collaboration
  • Organization Efficiencies
  • Electronic Health Records
  • Product Lifecycle Management
  • Workflow Optimization
  • User Research & Customer Feedback
  • Data Analysis Tools & Metrics Tracking
  • Conduct Market Research & Competitive Analysis
  • Stakeholder Engagement
  • Go-To-Market Strategy
  • Healthcare SaaS

Certification

  • AHIMA Training Approved ICD-10-CM Trainer
  • Registered Health Information Administrator (RHIA)
  • Certified Coding Specialist – Physician (CCS-P)
  • Resident Assessment Coordinator – Certified (RAC-CT)
  • Advanced Certified Scrum Product Owner (A-CSPO)

Timeline

Senior Product Manager

MatrixCare by ResMed
08.2014 - Current

Senior Implementation, Team Lead

MatrixCare by ResMed
01.2014 - 01.2016

Director of Medical Records / HIPAA Privacy Corporate Compliance Officer

Clark Retirement Community
01.2005 - 07.2014

Outpatient Medical Records Coder

Spectrum Health
01.1999 - 01.2005

Bachelor of Science - Health Information Management

Ferris State University

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Tracey Beattie