Tracey Culbertson
Chelsea,OK
Summary
Efficient Grocery Store Stocker known for high productivity and completing tasks swiftly. Possess specialized skills in inventory management, merchandise restocking, and maintaining cleanliness and organization of store shelves. Excel in time management, teamwork, and customer service, ensuring smooth operational flow and positive shopping experience for customers.
Overview
25
25
years of professional experience
1987
1987
years of post-secondary education
Work History
Housekeeper
EMERALD CARE CLAREMORE
Claremore, Oklahoma
08.2025 - Current
- Cleaned guest rooms and common areas to maintain hotel standards.
- Restocked supplies and toiletries to ensure availability for guests.
- Operated cleaning equipment, including vacuums and floor scrubbers.
- Reported maintenance issues to management for timely resolution.
- Followed safety protocols while using cleaning chemicals and tools.
- Assisted in laundry services, ensuring cleanliness of linens and towels.
- Collaborated with team members to complete daily cleaning tasks efficiently.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Followed safety procedures when handling hazardous materials.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Ensured that all health standards were met during cleaning operations.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Assisted in laundry services including washing, drying, and folding linens.
- Adhered to daily cleaning schedules and updated as needed based on demand.
Owner operator
Tlc Cleaning And Household Services
Kingsport, Tennessee
06.2001 - Current
- Managed daily operations of cleaning services for residential and commercial clients.
- Trained and supervised staff to ensure high-quality service delivery.
- Developed schedules for cleaning assignments based on client needs.
- Coordinated supply inventory and ordered cleaning products as needed.
- Implemented safety protocols to maintain a safe working environment.
- Communicated directly with clients to address concerns and feedback.
- Established efficient workflows to enhance productivity and service quality.
- Maintained records of services provided and client interactions for reference.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Negotiated contracts with clients for products or services rendered by the company.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Observed safety protocols and driving laws to maximize road and personnel safety.
- Identified potential risks associated with operations in order to minimize liabilities.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
Education
John Wesley North H.S.
Riverside, CASkills
- Room cleaning
- Chemical handling
- Safety protocols
- Maintenance reporting
- Supply restocking
- Inventory management
- Cleaning protocols
- Safety compliance
- Customer service
- Time management
- Team collaboration
- Problem solving
- Conflict resolution
- Attention to detail
- Product rotation
- Aisle management
- Shelf maintenance
- Product knowledge
- Cleanliness standards
- Cleaning and sanitizing
- Stock replenishment
Timeline
Housekeeper
EMERALD CARE CLAREMORE
08.2025 - Current
Owner operator
Tlc Cleaning And Household Services
06.2001 - Current
John Wesley North H.S.