Tracey Farley
Freeland,MI
Summary
Proven Case Manager with a track record of enhancing client outcomes at Hope Network through effective case management and client advocacy. Skilled in MS Office and adept at fostering interdisciplinary collaboration, significantly improved service delivery by prioritizing comprehensive care and support strategies. Expert in documentation proficiency and decision-making, ensuring compliance and tailored interventions.
Overview
16
16
years of professional experience
Work History
Case Manager
Hope Network
Saginaw, MI
06.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Adult Foster Care Worker
Holy Cross Services
03.2020 - 06.2023
- Educated prospective foster parents on requirements and expectations associated with the role, promoting informed decision-making.
- Promoted open communication between biological families and foster caregivers by mediating meetings that addressed concerns or celebrated successes.
- Advocated for children's rights in court proceedings, presenting compelling evidence to support their best interests.
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to each child's unique needs.
Federal Background Investigator
Perspecta
02.2019 - 07.2020
- Efficiently managed caseloads through keen organization skills and diligent follow-up on outstanding items requiring resolution.
- Built strong relationships with local law enforcement agencies to expedite information gathering during investigations.
- Increased collaboration among team members by sharing best practices and offering support when needed.
- Provided exceptional customer service to clients, addressing concerns promptly and professionally.
State Parole Officer
Texas Department Of Criminal Justice
03.2008 - 09.2015
- Served as a resource for parolees, providing guidance and support to help them navigate challenges of reintegration into society.
- Enhanced public safety by supervising parolees and ensuring compliance with court-ordered conditions.
- Managed high caseloads effectively, prioritizing tasks and maintaining attention to detail in documentation and decision-making processes.
- Evaluated risk factors for each assigned offender, implementing appropriate supervision strategies based on individual needs.
- Conducted home visits and workplace checks to verify offender compliance with residency and employment requirements.
Education
Bachelor of Science - Education
University of South Florida
Tampa, FLAssociate of Arts - Mass Communications
St. Petersburg College
Clearwater, FLSkills
- Staff education and training
- Records Management
- MS Office
- Client Advocacy
- Case Management
- Decision-Making
- Documentation proficiency
- Home Visits and Inspections
- Progress Evaluations
- Resource Identification
- Social Work
Timeline
Case Manager
Hope Network
06.2023 - Current
Adult Foster Care Worker
Holy Cross Services
03.2020 - 06.2023
Federal Background Investigator
Perspecta
02.2019 - 07.2020
State Parole Officer
Texas Department Of Criminal Justice
03.2008 - 09.2015
Bachelor of Science - Education
University of South Florida
Associate of Arts - Mass Communications
St. Petersburg College
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