Tracey Fulford
Austell,GA
Summary
Seasoned professional with exceptional leadership and project management skills. Competent in team, budget and schedule oversight. Develops scopes, checks field activities and updates clients.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Site Administrator
MACLELLAN INTEGRATED
09.2021 - 03.2023
- Supervised recruitment of qualified hourly and salaried personnel; included delivery of training and orientation to all new hires focused on quality, safety, productivity, and service delivery.
- Developed and upheld ISO procedures and best practices for the department as a whole; encompassed how to maintain personnel records centered on payroll and attendance.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Developed comprehensive training materials for new employees, contributing to their successful onboarding experience.
- Oversaw the procurement of essential supplies, negotiating favorable terms with vendors while maintaining quality standards.
- Served as point of contact for facility maintenance requests, coordinating prompt resolution of issues impacting daily operations.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Coordinated staff meetings and events to foster communication, teamwork, and professional development opportunities for team members.
Human Resources Business Partner
BLG LOGISTICS, INC.
01.2017 - 02.2021
- Facilitated the process of recruitment, training, compensation, promotion, termination, professional development, and retirement.
- Supervised scheduling appointments for new hire onboarding, orientation, safety training, while ordering office supplies and maintaining supply inventory.
- Directed incoming phone calls, scheduled and coordinated events and meetings. Organized filing system, booked business travel arrangements and submitted reconciled expense reports.
- Oversaw timesheet accuracy and payroll processing.
- Authored and updated personnel records/policies, related manuals, and the employee handbook.
- Implemented services, policies and programs ran by HR personnel such as FMLA, ADA, and Workers Compensation.
Resident Relations Manager
CJ MANAGEMENT
01.2007 - 06.2016
- Developed strong tenant relationships to ensure resident retention rates of over 73%, by being responsive and informative
- Increased community apartment ratings from 50% to 75% through strong tenant relationship
- Delegated move out notices, service requests and resident transfers for over 750 units.
- Initiated developing and tracking marketing strategies, including advertising, promotions, and publications
- Organized a revenue increase by way of decreasing budget spending by 10% annually
- Collected, recorded, and deposited monthly rents, monitoring timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Inspected the property for community policy violations, needed repairs and overall landscaping.
Education
Business Administration -
Nursing - ADN -
General Studies -
High School Graduate -
Skills
- Microsoft Office
- Software: ADP, QSI, MediaDent, OneSite
- Notary Public
- Community Outreach
- Schedule Management
- Vendor Relations
- Compliance Management
- Customer Service
- Incident Investigation
- Problem-Solving
- Inventory Control
- Community Management
- Decision-Making
- Labor Management
- Administrative/Customer Support
- Staff Supervision and Training
- Conflict Mediation
- Best building practices
Certification
- Fred Pryor Seminars - Pryor+ Learning: Effective Emergency Management & Disaster Planning
- Identify & Prevent Workplace Sexual Harassment
- Analyze Human Capital with HR Metrics
- Conduct Effective Interviews & Hire the Right People
- Writing Comprehensive Policies & Procedures
- OSHA and Workplace Safety for HR Professionals
Timeline
Site Administrator - MACLELLAN INTEGRATED
09.2021 - 03.2023
Human Resources Business Partner - BLG LOGISTICS, INC.
01.2017 - 02.2021
Resident Relations Manager - CJ MANAGEMENT
01.2007 - 06.2016
Wallace Community College Selma - Business Administration,
Chattahoochee Technical College - Nursing - ADN,
Wallace Community College Selma - General Studies,
Selma High School - High School Graduate,