TRACEY GELLING
Business Operations
PLANO,TX
Summary
Professional with 20+ years in project management and business operations. Specializes in process optimization and efficiency enhancement through strategic solutions. Demonstrated success in managing high-impact projects and improving business processes. Proficient in data analysis and strategic planning to achieve operational excellence.
Overview
31
31
years of professional experience
5
5
Certifications
1
1
year of post-secondary education
Work History
Business Operations Manager
mmData
Dallas, TX
03.2024 - 07.2025
- Direct daily business operations and managed software development to enhance efficiency and innovation.
- Streamline processes to boost productivity and eliminate operational bottlenecks.
- Oversee diverse projects from initiation to completion, ensuring timely delivery within budget constraints.
- Implement QuickBooks Online to optimize accounting workflows and maintain financial accuracy.
- Author ISO 27001 compliance documentation to ensure adherence to industry standards and regulations.
- Develop high-impact presentations for internal and external stakeholders, improving strategic communication.
Project Management Coordinator
TBX
Plano, TX
03.2023 - 03.2024
- Increased efficiency of EDI transmissions by 25% through configuration, testing, and scheduling.
- Managed direct communication with stakeholders across 100+ projects, improving customer satisfaction by 15%.
- Drove process enhancements that halved project completion time.
- Facilitated seamless deployment and QA testing through cross-departmental collaboration.
- Developed project documentation and templates in Wrike to enhance workflow consistency.
Business Owner
Business Operations
Plano, TX
07.1994 - 03.2023
- Oversaw business operations, enhancing finance, logistics, and stakeholder coordination for improved efficiency.
- Directed teams of over 20 employees, achieving a 25% boost in overall productivity.
- Secured over $5 million in annual sales by refining strategies and identifying market opportunities.
- Executed risk management plans, strengthening sustainability through strategic planning and compliance.
- Optimized workflows across departments to elevate project management efforts and increase productivity.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT 03.2025 - 11.2025
Skills
- Project management
- Visual branding and design
- Financial management
- Risk assessment
- Process optimization
- Strategic planning
- Software development management
- Data analysis
Certification
WGU Certificate: Strategic Thinking and Innovation
WGU Certificate: Management
eDEx eDiscovery Executive Certificate
Reveal Certified Reviewer Certificate
Google Project Management Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelor of Science - Business Management
Western Governors University
03.2025 - 11.2025
Business Operations Manager
mmData
03.2024 - 07.2025
Project Management Coordinator
TBX
03.2023 - 03.2024
Business Owner
Business Operations
07.1994 - 03.2023