Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Tracey Markhoff

Lawrenceville,GA

Summary

Logistics coordinator with 26 years of experience in route management and customer service. Demonstrates strong communication, time management, and organizational skills. Proven track record of exceeding sales and support objectives while maintaining high customer satisfaction. Skilled in paperwork management, payment collection, and issue resolution.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Plant Manager

Ernst Concrete
Ball Ground, Georgia
01.2025 - 06.2025
  • Supervised team members to ensure adherence to safety standards.
  • Coordinated maintenance schedules for production equipment and machinery.
  • Implemented quality control measures for finished concrete products.
  • Monitored inventory levels of raw materials and supplies.
  • Assisted in developing efficient workflows for production processes.
  • Collaborated with logistics to optimize client delivery schedules.
  • Managed daily operations of concrete production facility, including drivers and plant personnel.
  • Oversaw inventory management and payroll to maintain operational efficiency.

Operations Trainer/Manager

Southern Ready-Mix
Locust Grove, Georgia
09.2024 - 01.2025
  • Supervised bulk cement load operations at various facilities.
  • Trained employees across six ready-mix locations, enhancing workforce capabilities.
  • Managed payroll processes while ensuring adherence to DOT and OSHA guidelines.
  • Created comprehensive training materials for operational workflows at Southern Ready-Mix.
  • Led onboarding sessions for new production employees to promote efficiency.
  • Delivered safety training programs, ensuring compliance with industry regulations.
  • Worked with management to identify key training requirements and gaps.
  • Updated and refined existing training programs to improve operational efficiency.

Logistics Coordinator

Argos/Summit Materials
Alpharetta, Georgia
01.2017 - 07.2024
  • Managed bulk and bag cement dispatch across multiple markets, ensuring timely and accurate deliveries.
  • Maintained precise warehouse inventories and processed customer orders to enhance service efficiency.
  • Collaborated with haulers to establish optimal delivery schedules, reducing logistical costs.
  • Utilized SAP, Command Alcon, TMX, CRM Sales Force, and Coda for effective inventory and order management.
  • Coordinated shipments of construction materials and supplies to meet project deadlines.
  • Tracked stock movements throughout the facility to maintain accurate inventory levels.
  • Communicated with suppliers to arrange orders and confirm delivery timelines.
  • Monitored shipment progress using logistics software to resolve issues promptly.

Relief Manager

Lafarge/Argos Ready Mix
Atlanta, Georgia
01.2001 - 01.2017
  • Managed plant production and delivery of ready-mix concrete while overseeing job sites.
  • Analyzed plant operations to enhance production efficiency and resource allocation.
  • Implemented safety protocols, reducing workplace incidents and ensuring regulatory compliance.
  • Coached and mentored team members, improving job performance and retention rates.
  • Trained staff on operational procedures and equipment handling best practices.
  • Enforced customer service standards while resolving issues to maintain quality service.
  • Oversaw daily operations, including payroll, inventory, and dispatch management.
  • Developed strategies aimed at increasing customer satisfaction and loyalty.

Batch Manager

Blue Circle Materials
Lawrenceville, Georgia
01.1999 - 01.2001
  • Managed inventory control, ensuring accurate stock levels and reducing discrepancies.
  • Processed payroll, guaranteeing timely and precise payments for all employees.
  • Delivered exceptional customer service to enhance satisfaction and ensure quality assurance.
  • Supervised daily batch production processes, maintaining compliance with quality standards.
  • Coordinated material handling to optimize workflow and ensure prompt deliveries.
  • Conducted regular inspections of raw materials to uphold quality assurance standards.
  • Maintained accurate records of batch production for regulatory compliance audits.
  • Implemented process improvements to minimize waste and boost efficiency in batching area.

Education

Certified Business Management -

Udemy
Lawrenceville, GA
01.2024

Diploma -

Central Gwinnett High School
Lawrenceville, GA
01.1982

Skills

  • Quality assurance and control
  • Safety compliance certification
  • Time management proficiency
  • Payroll processing expertise
  • Inventory control systems
  • Microsoft Office proficiency
  • Customer service excellence
  • Workflow optimization skills
  • Relationship management strategies
  • Logistics coordination abilities
  • Supply chain management skills
  • Operational efficiency focus
  • Employee training techniques
  • Team supervision capabilities
  • Problem-solving acumen
  • Equipment maintenance

Certification

  • SIX SIGMA YELLOW BELT October 2022
  • SIX SIGMA GREEN BELT September 2023
  • PRODUCTION AND INVENTORY MANAGEMENT August 2024
  • DAY OF CONCRETE GA DOT September 2024
  • COACHING SKILLS FOR LEADERS AND MANAGEMENT October 2024
  • DEVELOPING LEADERSHIP PRESENCE October 2024
  • FOUNDATIONS OF PERFORMANCE MANAGEMENT October 2024

Accomplishments

  • Ready Mix Safety Award 2004

Timeline

Plant Manager

Ernst Concrete
01.2025 - 06.2025

Operations Trainer/Manager

Southern Ready-Mix
09.2024 - 01.2025

Logistics Coordinator

Argos/Summit Materials
01.2017 - 07.2024

Relief Manager

Lafarge/Argos Ready Mix
01.2001 - 01.2017

Batch Manager

Blue Circle Materials
01.1999 - 01.2001

Certified Business Management -

Udemy

Diploma -

Central Gwinnett High School

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