Tracey May
Fort Smith,AR
Summary
Dynamic Store Manager with a proven track record at Casey's General Stores Inc, excelling in customer service and problem-solving. Enhanced sales performance through effective inventory management and promotional strategies, while fostering strong customer relations. Recognized for resolving complaints swiftly, ensuring a positive shopping experience in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Store Manager
Casey's General Stores Inc
09.2024 - Current
- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained and supervised team members, fostering a positive work environment.
- Implemented inventory management processes, reducing stock discrepancies.
- Developed promotional displays to enhance product visibility and sales performance.
- Monitored financial transactions, maintaining accurate cash handling procedures.
- Analyzed sales data to identify trends and optimize inventory levels.
- Resolved customer complaints promptly, enhancing overall shopping experience.
- Collaborated with corporate teams to align local strategies with company initiatives.
Store Manager
Oak Creast
12.2016 - 09.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
GED -
Citrus High
Fontana, CASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Store Manager
Casey's General Stores Inc
09.2024 - Current
Store Manager
Oak Creast
12.2016 - 09.2024
GED -
Citrus High