Summary
Overview
Work History
Education
Skills
Travel
Timeline
Generic

Tracey Merchant

North Port,FL

Summary

Talented business Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

28
28
years of professional experience

Work History

Owner / Graphic Designer

Joy Graphics LLC
12.2021 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Owner / Secretary

Merchant Concepts Inc.
04.2005 - 12.2021
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Bartender

Tarzans
01.2001 - 01.2005
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

First Mate

Placida Queen
01.1996 - 07.1999
  • Enhanced vessel safety by conducting regular inspections and maintenance of all onboard equipment.
  • Optimized fuel efficiency with careful route planning and monitoring of weather conditions.
  • Maintained a positive work environment for crew members through effective communication and conflict resolution strategies.
  • Ensured timely cargo deliveries by closely collaborating with the Captain on navigation, scheduling, and logistic matters.

Education

Bachelor of Arts - Graphic Design / Fine Art

Ringling School of Art And Design
Sarasota, FL
05.1991

Skills

  • Business Management
  • Labor Relations
  • Customer Relations
  • Verbal and Written Communication
  • Small Business Operations
  • Client Service
  • Sales Leadership
  • Organizational Skills
  • Supply Chain Management
  • Decision Making
  • Adaptability and Flexibility
  • Quality Control
  • Analytical Thinking
  • Inventory Management
  • Budgeting and Forecasting
  • Leadership Abilities
  • Sales Management
  • Time Management
  • Problem Solving
  • Creative Thinking
  • Resources Allocation
  • Customer Service
  • Task Delegation
  • Bookkeeping
  • Accounting Management
  • Purchasing and Planning
  • Attention to Detail
  • Driven and Determined
  • Sales Development

Travel

There are many reasons I am passionate about traveling.  From meeting new people to exploring new places, I'm always ready for a new adventure!

Timeline

Owner / Graphic Designer

Joy Graphics LLC
12.2021 - Current

Owner / Secretary

Merchant Concepts Inc.
04.2005 - 12.2021

Bartender

Tarzans
01.2001 - 01.2005

First Mate

Placida Queen
01.1996 - 07.1999

Bachelor of Arts - Graphic Design / Fine Art

Ringling School of Art And Design

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Tracey Merchant