Sales Outreach Executive
Tracey Paris
Absolute Care
Pittsburgh,PA
10
years of professional experience
Results-driven Healthcare Outreach Professional experienced in driving patient acquisition and building strategic partnerships. Achieved increased engagement and improved access to care through effective collaboration with cross-functional teams. Focused on enhancing program reach and participation in clinical programs by connecting members with appropriate resources and delivering person-centered services.
Work History
New Member Engagement Coordinator
8 Months- Continuous phone outreach to members who can benefit from AbsoluteCare services, proven closing skills. Instill and promote AbsoluteCare's 5-star customer service philosophy in the medical center and in the community by promoting the AbsoluteCare Way.
- Effectively build trust and rapport with members and their support systems and communities to drive engagement.
- Coordinated Absolute Care member engagement outreach across care teams and community partners.
- Managed follow-up calls to confirm AbsoluteCare members received essential support, enhancing member satisfaction.
- Conduct research and in-person outreach to locate difficult-to-contact enrollees to increase assessment completion and participation in clinical programs.
- Connected members to appropriate AbsoluteCare resources, supporting their choice to remain with existing PCP.
- Recorded engagement notes to provide comprehensive insights for future member interactions. in Absolute Care patient records and tracking systems.
Outreach Executive
1 Year 8 Months- Consistently ranked as a top-performing Outreach Executive by exceeding enrollment and engagement goals through data-driven strategies and relationship management
- Established partnerships with senior centers, housing authorities, faith-based organizations, and community groups, expanding program reach and enhancing community engagement
- Built and maintained partnerships with senior centers, housing authorities, faith-based organizations, and community groups to expand program reach
- Coordinated patient outreach for Medicare members and preventive care visits.
- Collaborated cross-functionally with clinic operations, care coordinators, and patient experience teams to ensure seamless onboarding and continuity of care
- Coordinated with multiple insurance providers, including Aetna, to support patient enrollment and coverage alignment
- Facilitated daily patient flow and scheduling processes for Oak Street Health care teams to optimize service delivery.
- Organized outreach initiatives targeting Medicare members to promote preventive care visits and improve health outcomes.
- Managed EMR documentation to ensure accuracy of patient records and support comprehensive care planning
Outreach Specialist
6 Years- Led public health initiatives such as Text-and-Test and PrEP Wednesdays, significantly increasing access to HIV/STI testing and prevention services
- Increased community participation by 150% through innovative, peer-driven outreach strategies
- Developed and managed partnerships with healthcare and cultural organizations, including Hugh Lane Wellness Foundation and Allies for Health & Well-Being
- Produced large-scale community events (e.g., Galaxy Ball, Status Neutral Brunch), increasing regional visibility and participation
- Coordinated community outreach for True T PGH events and partner programs.
- Facilitated community outreach efforts to connect residents with essential health resources. for True T PGH events and partner programs.
- Oversaw client intake process, ensuring accurate data collection and timely communication. calls, emails, and follow-up scheduling.
- Cultivated relationships with local organizations to create referral networks and improve service access. with local organizations and referral partners.
Skills
Member Engagement
Patient outreach
Enrollment coordination
Member Outreach
Community partnerships
Sales closing
CRM
Presentations
Work Preference
Work Type
Full Time
Location Preference
On-SiteHybridRemote
Location:
Pittsburgh, PA
Open to relocation:
Yes
Minimum Desired Compensation
$50000/yr
Timeline
New Member Engagement Coordinator
Absolute Care
02.2026 - CurrentRead More
Outreach Executive
Oak Street Health
06.2024 - 02.2026Read More
Outreach Specialist
True T PGH
01.2017 - 01.2023Read More