Summary
Overview
Work History
Education
Skills
Timeline
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Tracey Prate

Summary

Motivated and results-oriented sales professional with experience in customer service and sales. Proven track record of building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

18
18
years of professional experience

Work History

Strategic Account Executive

CVS Health
01.2009 - Current
  • Manage the overall relationship between CVS Health and the client.
  • Manage existing strategic accounts and identify new opportunities to achieve revenue objectives.
  • Partner with internal resources to present additional value and expertise to clients.
  • Lead requests for proposals, work with internal partners to provide renewal pricing and contracts to our clients
  • Maintain comprehensive industry knowledge to keep clients up to date on the rapidly changing pharmacy landscape.
  • Suggest solutions and innovative ideas to meet client needs.
  • Increased profitability and lifetime customer value by coordinating go-to-market strategy, implementation and post-sales service experience.
  • Build credibility and trust to influence client's buying decisions.
  • Regularly meet with my clients through partnership calls and in-person meetings to ensure that everything strategically and operationally is working as it should

Account Executive

CVS Health
03.2008 - 12.2008
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Cross-sold products and services to clients to secure additional business and grow revenue streams.

Account Manager/Senior Account Manager

CVS Health
02.2006 - 02.2008
  • Addressed and resolved member issues
  • Managed the day-to-day operations for clients to ensure that the account was operating efficiently
  • Provided documentation for plan changes and performed testing to ensure that client intent was met

Education

Bachelor of Science - Finance

Arizona State University
Tempe, AZ

Skills

  • Verbal Communication
  • Task Prioritization
  • Teamwork and Collaboration
  • Sales strategy
  • Financial analysis
  • Relationship building
  • Cross-functional collaboration
  • Project management
  • Organizational skills
  • Vendor management
  • Problem solving
  • Strategic planning

Timeline

Strategic Account Executive

CVS Health
01.2009 - Current

Account Executive

CVS Health
03.2008 - 12.2008

Account Manager/Senior Account Manager

CVS Health
02.2006 - 02.2008

Bachelor of Science - Finance

Arizona State University

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Tracey Prate