Tracey Ramos
Tucson,AZ
Summary
Strong dedication to helping customers resolve issues and cultivating a positive image of the company .
Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly
and efficiently, and create high-quality professional relationships with callers.
Authorized to work in the US for any employer
Overview
18
18
years of professional experience
1
1
Certification
Work History
Publisher, Macaroni Kid - Catalina
Catalina, AZ
02.2022 - Current
- Local online newsletter publication of happenings and events for kids and families in our area.
Leasing Assistant
Western National Property Management
Orange, CA
01.2015 - 12.2018
- First point of contact
- Trusted to analyze and interpret data, and handle all shipments, deliveries, and material orders
- Handled all customer interactions for complex including walk-ins, email, phone, and fax interactions
- Coordinated and scheduled all company meetings, appointments, interviews, and inspections
- Worked to ensure quality service and addressed and resolved all tenant/customer issues.
Administrative Assistant
Bartwood Construction
Fountain Valley, CA
01.2007 - 12.2013
- First point of contact
- Performed a range of administrative duties from maintaining production schedules to purchasing supplies and hiring vendors
- Implemented problem solving skills to work through employee, customer, and managerial staff issues and challenges
- Directed workflow, acting as intermediary between all departments by arranging conference calls, scheduling meetings, composing correspondence, and managing calendars
- Supported an efficient production system in a fast paced environment by accurately processing all new orders, and delegating tasks as each order required.
Education
High School Diploma - General Education
Cal State Long
06.1987
Liberty Christian High School
05.1985
Skills
- Office Administration
- Property Management
- Microsoft Outlook
- Research
- Yardi
- OneSite
- Property Leasing
- Multi-line phone systems
- Marketing
- Accounting
- Accounts Receivable
- Microsoft Publisher
- Event Planning
- Assessments
- Administrative assistant/receptionist — Proficient
- June 2021
- Using basic scheduling and organizational skills in an office setting
- Full results: Proficient
- Working with MS Word documents — Proficient
- January 2022
- Knowledge of various Microsoft Word features, functions, and techniques
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
Affiliations
Certification
CPR Certification
First Aid Certification/CPR
June 2020 to Present
Notary Public
May 2022 to May 2026
Timeline
Publisher, Macaroni Kid - Catalina
02.2022 - Current
Leasing Assistant
Western National Property Management
01.2015 - 12.2018
Administrative Assistant
Bartwood Construction
01.2007 - 12.2013
High School Diploma - General Education
Cal State Long
Liberty Christian High School
CPR Certification
First Aid Certification/CPR
June 2020 to Present
Notary Public
May 2022 to May 2026
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