Tracey Rekos
Hudson,MA
Summary
Proven track record of enhancing production efficiency and workplace safety at Mack Technologies, Inc. Adept in using power tools and maintaining high-quality standards, demonstrating excellent manual dexterity and a strong work ethic. Skilled in verbal and written communication, effectively collaborating with teams to exceed project goals.
Overview
10
10
years of professional experience
Work History
Assembler
Mack Technologies, Inc
09.2022 - 04.2024
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Completed durable assemblies and subassemblies with hand and power tools.
- Reduced assembly errors by following detailed process instructions for each project.
Receiving Clerk
Micro Tech Staffing
03.2022 - 09.2022
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Bottle Prep Technician
Alpha Analytical Laboratories Inc.
07.2020 - 08.2022
- Complete Requested Bottle orders through printing and applying labels
- Packaged bottle orders for delivery to clients
- Increased lab productivity by working collaboratively with team members to complete assigned tasks on time.
- Enhanced Bottle Room efficiency by maintaining a clean and organized work environment .
- Exhibited time management skills in prioritizing tasks effectively under tight deadlines without sacrificing attention to detail or quality of work output while following 5S lean practices.
CCA Revenue Specialist , Data Entry
Johnson Controls
09.2017 - 10.2019
- Kept case data and contact information up to date to expedite proceedings.
- Review and approve new customer orders, enter customer contracts, update, review and create customer information.
- Assist field office personnel in obtaining all necessary documentation for processing and updating customer contracts while implementing established best practices.
Customer Service Representative
1a Auto
02.2017 - 07.2017
- Responded to customer requests for products, services, and company information via Email.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Investigated and resolved customer inquiries and complaints quickly.
Inbound Sales Representative
Deluxe
02.2017 - 04.2017
- Increased product knowledge through continuous training, resulting in improved sales performance.
- Managed high call volume efficiently, maintaining a professional demeanor under pressure.
- Communicated with customers regarding marketing campaigns and promotions, answering questions and addressing concerns.
Floral Designer
Lavender Flower Shop
09.2015 - 02.2017
- Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Imparted knowledge on plants and flowers to customers.
Call Center Service Banker
Webster Bank
08.2014 - 08.2015
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Collaborated with team members to achieve branch goals and maintain high-quality service standards.
- Identified cross-selling opportunities to recommend additional products that met customer needs.
Education
High School Diploma -
Cheshire High School
Cheshire, CT06.1984
Skills
- Detail oriented
- Power tools
- Read and Follow Build Processes
- Quality Assurance
- Safety Minded
- Verbal and Written Communication in English
- Team Player
- Good Manual Dexterity
Timeline
Assembler
Mack Technologies, Inc
09.2022 - 04.2024
Receiving Clerk
Micro Tech Staffing
03.2022 - 09.2022
Bottle Prep Technician
Alpha Analytical Laboratories Inc.
07.2020 - 08.2022
CCA Revenue Specialist , Data Entry
Johnson Controls
09.2017 - 10.2019
Customer Service Representative
1a Auto
02.2017 - 07.2017
Inbound Sales Representative
Deluxe
02.2017 - 04.2017
Floral Designer
Lavender Flower Shop
09.2015 - 02.2017
Call Center Service Banker
Webster Bank
08.2014 - 08.2015
High School Diploma -
Cheshire High School
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