Tracey Sinclair
Wake Forest,NC
Summary
Versatile professional with a proven track record at JP Morgan Chase, adept in classroom support and IEP compliance. Demonstrates exceptional ability in fostering community relations and providing critical support to students with special needs. Excels in dynamic interpersonal communication and meticulous regulatory compliance, consistently exceeding performance goals.
Overview
39
39
years of professional experience
Work History
Election Official
Bergen County New Jersey
Hackensack, NJ
06.2024 - 06.2024
- Verified voter registration information, including names and addresses.
- Maintained an orderly polling place environment.
- Provided guidance regarding provisional ballot process if required.
- Assisted voters in using the electronic voting machines and ensured that they were used correctly.
- Collected ballots from poll workers at closing time and prepared them for counting.
- Maintained front desk to provide positive first impression.
- Recorded poll worker attendance and tracked hours worked daily.
- Conducted routine checks on ballot machines to verify proper working order.
- Closed polling location at end of voting period to calculate and organize final amount of votes.
- Prepared voting area by setting up and organizing voting equipment, ballots and registrations sheets.
- Performed routine maintenance on voting equipment as necessary throughout the day.
Paraprofessional/E.Roy Bixby Elementry School
Century Staffing USA, LLC
1175 John St West, Henrietta, NY 27587
04.2023 - 06.2024
- Supervised small groups of students during instruction time.
- Distributed tests and collected homework assignments after completion.
- Assisted in preparing lesson materials and bulletin board displays.
- Provided one-on-one support to students requiring additional assistance with assignments.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Assisted in the development and implementation of individualized education plans for students with special needs.
- Assisted students with special needs in completing tasks and understanding material.
- Conducted one-on-one tutoring sessions with struggling students when needed.
- Assisted teachers with planning and preparing lessons for students.
- Provided clerical support to teachers, such as photocopying and organizing materials.
- Ensured that all safety regulations were followed in the classroom environment.
- Supported classroom teacher with daily instruction and management of student activities.
School Crossing Guard
All City Management
Santa Fe, CA
11.2022 - 04.2023
- Cultivated effective relationships with pedestrians by utilizing active listening and dynamic interpersonal skills.
- Ensured that all vehicles stopped at designated stops while children crossed the street.
- Directed traffic away from areas where students were crossing.
- Kept an eye out for reckless drivers or suspicious activity near school crossings.
- Escorted pedestrians across streets while safely monitoring and stopping traffic.
- Educated students on following instructions given by Crossing Guards and obeying traffic laws when walking across streets or intersections.
Banking Specialist
JP Morgan Chase
New York, NY
11.1985 - 04.2021
- Provided training to new employees on banking systems, customer service, and sales techniques.
- Acted as pivotal point of contact between bank branches regarding guidelines and practices.
- Monitored and reported suspicious activities to comply with anti-money laundering regulations.
- Maintained updated knowledge of banking regulations and laws related to consumer protection and fraud prevention.
- Processed loan applications, including reviewing financial information and determining eligibility.
- Conducted account maintenance activities, such as updating personal information and resolving discrepancies.
- Exceeded customer service satisfaction ratings by providing prompt answers to specific questions.
- Participated in community events and workshops to represent the bank and foster community relations.
- Monitored customer accounts for suspicious activity, including large transfers or irregular patterns of behavior.
- Conducted regular audits of financial transactions and accounts to ensure compliance with regulatory standards.
- Resolved customer complaints and inquiries, ensuring high levels of customer satisfaction.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Conducted regular audits of bank records to ensure compliance with internal policies.
- Researched customer inquiries regarding account balances, interest rates, fees.
- Provided guidance and assistance to junior staff members as needed.
- Leveraged customer service and sales abilities to consistently meet performance goals.
- Performed risk assessments on loan applications and investments, minimizing financial losses.
- Maintained confidentiality of banking records and client information to avoid possible data breaches.
Education
Certificate of Completion WCPS Substitute Teacher Training - Substitute Teacher Training
App-gardenuniversity.com
5105 200th St.SW Lynwood,WA 9803611-2024
Graduate Certificate - Educational Leadership and Management
Fairleigh Dickinson University
Teaneck, NJ01-2012
Graduate Certificate - Business Administration And Management
Cornell University
Ithaca, NY06-1995
Skills
- Classroom support
- IEP compliance
- Teacher assistance
- Arts and crafts
- Classroom management
- Physical assistance
- Classroom organization
- Helping students with special needs
References
References available upon request.
Timeline
Election Official
Bergen County New Jersey
06.2024 - 06.2024
Paraprofessional/E.Roy Bixby Elementry School
Century Staffing USA, LLC
04.2023 - 06.2024
School Crossing Guard
All City Management
11.2022 - 04.2023
Banking Specialist
JP Morgan Chase
11.1985 - 04.2021
Certificate of Completion WCPS Substitute Teacher Training - Substitute Teacher Training
App-gardenuniversity.com
Graduate Certificate - Educational Leadership and Management
Fairleigh Dickinson University
Graduate Certificate - Business Administration And Management
Cornell University
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