Tracey Sledge
Indianapolis,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Business Owner/Transportation Dispatcher
Weightfare Logistics Corp
11.2020 - Current
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Worked closely with customers to effectively resolve issues and complaints.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
Daycare Owner/Operator
Kidazzle Childcare
10.2007 - 06.2021
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Maintained accurate accounting of tuition and operating reports.
Usps Carrier/Detail Supervisor
United States Postal Service, USPS
04.2005 - 04.2018
- Supervised, hired, trained, scheduled and evaluated staff.
- Researched and resolved sales discrepancies and cash overages and shortages.
- Oversaw and coordinated staff member scheduling and performance.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Submitted reports to senior management to aid in business decision-making and planning.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
Education
High School Diploma -
Warren Central High School
Indianapolis, INNo Degree -
Indiana Wesleyan University
Marion, INSkills
- Microsoft Office
- Written and Oral Communications
- Issue Resolution
- Employee Management
- Industry-Specific Software
- Accounting Records
- Licensing Requirements
- Lifting Equipment
- Manage Sorting
- Customer Service Oversight
Timeline
Business Owner/Transportation Dispatcher
Weightfare Logistics Corp
11.2020 - Current
Daycare Owner/Operator
Kidazzle Childcare
10.2007 - 06.2021
Usps Carrier/Detail Supervisor
United States Postal Service, USPS
04.2005 - 04.2018
High School Diploma -
Warren Central High School
No Degree -
Indiana Wesleyan University
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