Tracey Stewart
Points
Summary
Dedicated Medical Assistant with over 10 years of experience in direct patient care and appointment management. Skilled in clinical documentation, immunization administration, and patient education. Aiming to leverage strong communication and organizational skills to improve clinic operations and patient satisfaction.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Spring Valley Family Care
04.2015 - 04.2026
- Administered patient immunizations and maintained accurate medical records.
- Assisted healthcare providers with patient examinations and procedures.
- Coordinated scheduling of patient appointments to optimize clinic workflow.
- Educated patients on treatment plans, medications, and wellness strategies.
- Managed inventory of medical supplies, ensuring availability for daily operations.
- Developed and implemented streamlined processes for patient intake forms.
- Trained new staff on office protocols and electronic health record systems.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Measured patient pulse oximetry.
- Measured patient spirometry.
Education
Associate of Science - Medical Assisting
Kaplan University
Davenport, IA04-2015
Skills
- Immunization administration
- Phlebotomy
- Vital sign monitoring
- Patient assessments
- Patient bathing
- Patient feeding
- Patient oral care
- Electronic medical records
- Electronic health records
- Clinical documentation
- Medical terminology knowledge
- Medical procedures
- Specimen processing
- Patient evaluation
- Procedure assistance
- Insurance processing
- Patient scheduling
- Sterilization methods
- Payment collection
- Supply chain management
- Stat order prioritization
- Sterilization techniques
- First aid
- Laboratory testing
- State driver's license
- Casting assistance
- Collaborative teamwork
- Adaptable
- Patient transport coordination
- Healthcare transportation
- Simple dressings
- Patient oral care
- Specimen labeling
Timeline
Medical Assistant
Spring Valley Family Care
04.2015 - 04.2026
Associate of Science - Medical Assisting
Kaplan University