With a proven track record at Aspirus, Inc., I excel in provider enrollment and documentation management, showcasing strong data entry skills and exceptional customer service expertise. My ability to optimize workflows and foster provider relations has significantly enhanced operational efficiency, demonstrating my commitment to excellence and teamwork.
Overview
30
30
years of professional experience
Work History
Provider Insurance Enrollment Specialist
Aspirus, Inc.
Wausau, USA
05.2021 - 11.2024
Company Overview: Aspirus, Inc
Is a healthcare organization providing a range of services including hospital care and outpatient services
Website: aspirus.org
Enroll all provider types to Government insurance payors: CMS Medicare, Wisconsin Medicaid, Michigan Medicaid
Add providers to specific Hospital/Clinics locations
Ensure all information related to the enrollments are updated in a timely and accurate manner
Maintain provider state licenses, DEA certificates, malpractice insurance and any other expirable documents
Populate, maintain, update credentialing database to ensure accountability for the integrity of the information entered
Respond to requests/inquiries from health plans, as well as other departments by email
Access external databases to obtain required documents necessary to complete credentialing applications
Detailed knowledge of insurance enrollment process for contracted and governmental payors
Update and re-attest information with CAQH (Council for Affordable Healthcare) quarterly for each provider enrolled
Aspirus, Inc
Is a healthcare organization providing a range of services including hospital care and outpatient services
Website: aspirus.org
Provider Data Specialist
SCL Health - Rocky Mountain Health Network
Billings, USA
01.2018 - 09.2021
Company Overview: SCL Health is a healthcare organization that provides a range of services including hospital care and outpatient services
Website: rmhn.org
Receives information regarding new practitioners from Clinics, Onboarding, Medical Staff office, Office Managers and ensure applications are appropriately signed, complete and accurate
Respond to all requests/inquiries from health plans, as well as other departments
Enters and saves application data into credentialing software database
Maintain provider state licenses, DEA certificates, malpractice insurance and any other expirable documents
Prepares approval letters, credentialing lists for committee review, panels, and Provider Rosters for submission to commercial payers
Submit BCBS onboarding form to enroll providers via BCBS portal
Maintain necessary logs, lists, records, and current documentation required for physician/provider credentialing and re-credentialing
Communicates with various payers, clinics, billing offices, practitioners, and leadership regarding the status of enrollments on an ongoing basis
Ability to prioritize tasks and projects assigned to meet deadlines
Discretion to know when to act independently and when to ask for guidance and/or assistance
Excellent organizational skills and attention to detail
Manage and maintain Companies' Website and Directory
Adheres to all HIPPA Laws
SCL Health is a healthcare organization that provides a range of services including hospital care and outpatient services
Website: rmhn.org
Patient Service Representative
Avadyne Health
Billings, USA
03.2007 - 09.2017
Company Overview: Avadyne Health is a healthcare revenue cycle management company that provides services to hospitals and healthcare providers
Website: avadynehealth.com
Worked in a call center that handles self-pay and third-party accounts for multiple out of state hospitals
Responsible for taking inbound and making outbound calls for hospital billing offices
My duties were but not limited to following very strict HIPAA guidelines, having exemplary communication skills and customer service, processed payments, set up payment plans, added insurance and demographic information, prequalify low-income patients for financial assistance, explain to patients how their insurance processed their medical claims, dealing with upset patients by diffusing their anger and making them happy by the end of the call
Avadyne Health is a healthcare revenue cycle management company that provides services to hospitals and healthcare providers
Website: avadynehealth.com
Business Office Representative / Systems Computer Analyst
Ortho Montana PSC
Billings, USA
05.1995 - 01.2004
Company Overview: Ortho Montana PSC is a healthcare provider specializing in orthopedic care
Website: montanabones.com
Supervised and trained employees for business office and reception desk
Excellent ten-key and data entry skills
Strong knowledge in medical terminology, ICD9, CPT, modifiers, submission of HCFA forms and insurance guidelines
Assisted patients with insurance problems, payment/payment plans
Monitored accounts receivable, processed insurance and patient refunds
As Systems Computer Analyst, entered charges, payments and preferred provider adjustments, processed end of day balance sheets and prepared daily bank deposit
Ortho Montana PSC is a healthcare provider specializing in orthopedic care
Website: montanabones.com
Education
High School -
Bakersfield High School
Skills
Customer service expertise
Documentation management
Effective Organizational Skills
Strong data entry skills
Effective Deadline Management
Provider enrollment process
Teamwork and collaboration
Workflow optimization
Multi-tasker
Roster skills
Attention to detail
Excellent phone demeanor
Understanding of HIPAA Regulations
Consistent Reliability
Professional Email Communication
Provider relations
Interpersonal relations
Decision making aptitude
Timeline
Provider Insurance Enrollment Specialist
Aspirus, Inc.
05.2021 - 11.2024
Provider Data Specialist
SCL Health - Rocky Mountain Health Network
01.2018 - 09.2021
Patient Service Representative
Avadyne Health
03.2007 - 09.2017
Business Office Representative / Systems Computer Analyst