Tracey Taylor
Chattanooga
Summary
Proven Handbag Specialist at Dillards Department Store, adept in enhancing customer satisfaction and streamlining inventory management. Leveraged technical communication and manual dexterity to elevate the shopping experience, achieving notable improvements in sales strategies. Expert in business reporting and committed to continuous improvement, embodying resilience and strategic thinking in fast-paced retail environments.
Overview
8
8
years of professional experience
Work History
Handbag Specialist
Dillards Department Store
Chattanooga, TN
09.2023 - Current
- Assisted in developing strategies to increase customer satisfaction levels.
- Answered customer inquiries regarding product features, pricing, and availability.
- Organized backroom storage areas for easy access to inventory items.
- Provided information on product features, benefits, warranties, and return policies.
- Described merchandise and explained use, operation and care.
Retail Sales Specialist
Belk Department Store
Chattanooga, TN
05.2017 - 09.2023
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Described merchandise and explained use, operation and care.
- Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Placed special orders or called other stores to find desired items.
Education
Bachelor of Science - Marketing
University of Tennessee At Chattanooga
Chattanooga, TN05-2025
Associate of Applied Science - Marketing Research
Chattanooga State Community College
Chattanooga, TN12-2023
Skills
- Business reporting
- Failure management
- Maintenance and repair
- Manual dexterity
- Technical communication
- Equipment calibration
- Continuous improvement
Timeline
Handbag Specialist
Dillards Department Store
09.2023 - Current
Retail Sales Specialist
Belk Department Store
05.2017 - 09.2023
Bachelor of Science - Marketing
University of Tennessee At Chattanooga
Associate of Applied Science - Marketing Research
Chattanooga State Community College
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