Summary
Overview
Work History
Education
Skills
Assessments
Certification
Timeline
BusinessAnalyst

Barbara Karlsen

Conway,SC

Summary

Seeking opportunities for professional growth and development. Extensive experience in the healthcare industry, offering a wealth of knowledge and expertise. Fueled by a passion for making a difference in people's lives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Handbag Specialist

Belk
03.2024 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Collaborated with cross-functional teams to achieve sales goals on time and within budget.

Medical Practice Associate

Conway Medical center
02.2023 - 08.2023
  • Data entry, patient demographics, insurance collections, insurance verification, telephone etiquette, scheduling
  • Experience with Hospital programs: Cerner, Relias, Shift Wizard.

Patient Service Representative

Doctors Care/UCI Medical Affiliates, Inc
01.2022 - 01.2023
  • Data entry, demographics, payment collection, insurance verification, telephone etiquette, scheduling

Reservation Agent

SHINE STUDIOS/Legacy
12.2019 - 01.2021
  • Data Entry, telephone etiquette
  • Make reservations associated to 16 Vacation Myrtle Beach Resorts

Dispatcher

Quality Towing and Recovery
05.2019 - 08.2019
  • Dispatcher tow trucks to local, commercial and emergency tows
  • Collect payments from drivers and patrons for services rendered.

Pbx Operator

Hilton
11.2018 - 05.2019
  • Data entry, telephone etiquette
  • Attend to guest needs and requests

Claims Processor/ BCBS of SC

Surfside
03.2016 - 05.2018
  • Validation and pricing of health insurance claims under the Veterans Affairs contract
  • Maintained standards for Professional & Institutional claims
  • Abide by all privacy laws.

Sales & Marketing Representative

Blue Green Vacations
12.2015 - 03.2016
  • Actively engaged with prospective clients to purchase timeshares and vacation packages
  • Maintained and on several occasions exceeded aggressive sales goals.

CSR/ Delhaize Food Lion

Conway
07.2015 - 12.2015
  • Engaged with customers on daily basis and maintained repeat customers though personal experiences.

Insurance Specialist BCBS of Illinois

Amarillo
10.2014 - 05.2015
  • Processed inbound and outbound calls to verify eligibility of insurance for ACA, Medicaid and Medicare
  • Relayed essential patient information to Providers within the privacy guidelines sent forth by government regulations.

Teller I

Cape Bank
09.2013 - 09.2014
  • Implemented company policy by matching clients' needs to products and services available
  • Was responsible for the security and training of new hires in fraud and counterfeiting techniques.

ER Admissions Representative

UHS WTXHS
05.2012 - 08.2013
  • First point of contact when admitting patients to ER and Trauma
  • Verified personal information to include: address, DOB, insurance (co-pays, deductibles) demographics
  • Last point of contact, discharge, collections and insurance payments

Education

NHA Certified Clinical Medical Assistant - Health Management And Clinical Assistance

Low Country Medical Training Center
Little River, SC
09.2024

Certificate of Associates in Business Administration W/Legal Application -

Marist College
Poughkeepsie, NY
05.2001

High School Diploma -

Oakcrest High School
Mays Landing, NJ
06.1984

Skills

  • Training & Development
  • Critical thinker
  • Telephone etiquette
  • Team player
  • Exceptional organization
  • Interpersonal skills
  • Data Entry
  • Health Insurance
  • Administrative Experience
  • Typing
  • Office Management
  • Medical scheduling
  • Medical terminology
  • Medical office experience

Assessments

Detail oriented. Patient care and empathy, Highly Proficient. Responding to patient situations with sensitivity

Certification

NHA Certified Clinical Medical Assistant certification

Timeline

Handbag Specialist

Belk
03.2024 - Current

Medical Practice Associate

Conway Medical center
02.2023 - 08.2023

Patient Service Representative

Doctors Care/UCI Medical Affiliates, Inc
01.2022 - 01.2023

Reservation Agent

SHINE STUDIOS/Legacy
12.2019 - 01.2021

Dispatcher

Quality Towing and Recovery
05.2019 - 08.2019

Pbx Operator

Hilton
11.2018 - 05.2019

Claims Processor/ BCBS of SC

Surfside
03.2016 - 05.2018

Sales & Marketing Representative

Blue Green Vacations
12.2015 - 03.2016

CSR/ Delhaize Food Lion

Conway
07.2015 - 12.2015

Insurance Specialist BCBS of Illinois

Amarillo
10.2014 - 05.2015

Teller I

Cape Bank
09.2013 - 09.2014

ER Admissions Representative

UHS WTXHS
05.2012 - 08.2013

NHA Certified Clinical Medical Assistant - Health Management And Clinical Assistance

Low Country Medical Training Center

Certificate of Associates in Business Administration W/Legal Application -

Marist College

High School Diploma -

Oakcrest High School

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