Tracey Volmar
Wellington,FL
Overview
8
8
years of professional experience
Work History
Lead Server
Centanni's Cafe
West Palm Beach, FL
08.2019 - 08.2024
- Trained and supervised staff in customer service protocols, ensuring consistent quality and guest satisfaction.
- Processed guest checks using POS system accurately.
- Acted as liaison between 100+ customers and coworkers at a time
- Enforced health regulations concerning food handling, storage, and sanitation practices.
- Worked with management to coordinate special functions and events.
- Conducted financial analysis to track sales performance, expenses, and profitability, providing insights for strategic decision-making.
Administrative Intern
Total Lawn Care Service
Boca Raton, FL
01.2024 - 05.2024
- Assisted in the preparation of reports, memos, letters, financial statements, and other documents using Microsoft tools.
- Shadowed and contributed to team effort by accomplishing related tasks as needed, fostering a collaborative work environment.
- Engaged in continuous learning activities to improve knowledge of office management procedures and software applications.
Cashier, Multi-Clerk
Sprouts Farmers Market
Wellington, FL
09.2021 - 10.2022
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments, such as the Dairy, Bulk, and Vitamins departments, to provide coverage and keep the store operational.
- Retained knowledge for each department, working to help multiple guests promptly.
- Kept records of purchases, maintained an orderly appearance of the checkout area, and restocked supplies as needed.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
- Used suggestive selling techniques to promote add-on sales.
Youth Ministry Classroom Coordinator
Christ Fellowship
Royal Palm Beach, FL
09.2016 - 01.2021
- Led and managed classroom activities for children from newborns to sixth grade, ensuring a safe and engaging environment.
- Collaborated with colleagues on projects related to curriculum improvement.
- Attended in-services, workshops and seminars.
Education
Bachelors of Business Administration - International Business
Florida International University
Miami, FL07.2024
References
References available upon request.
Timeline
Administrative Intern
Total Lawn Care Service
01.2024 - 05.2024
Cashier, Multi-Clerk
Sprouts Farmers Market
09.2021 - 10.2022
Lead Server
Centanni's Cafe
08.2019 - 08.2024
Youth Ministry Classroom Coordinator
Christ Fellowship
09.2016 - 01.2021
Bachelors of Business Administration - International Business
Florida International University