Tracey Walker
Manitou Beach
Summary
I am prepared for this role with strong customer service and cash-handling skills. Known for reliability, adaptability, and teamwork. Possesses effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Store Manager
Usa2Go LLC
Clinton, MI
10.2023 - Current
- Managed daily store operations, ensuring compliance with company policies and standards.
- Trained and developed team members to enhance customer service skills and product knowledge.
- Implemented inventory management systems to maintain optimal stock levels and reduce shrinkage.
- Analyzed sales data to identify trends and optimize merchandise placement for increased revenue.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Collaborated with upper management on strategic initiatives to improve operational efficiency and profitability.
- Ensured adherence to health and safety regulations, promoting a secure environment for staff and customers.
- Resolved customer inquiries and complaints efficiently, fostering a positive shopping experience.
Sales Associate
Old Highway Market
Brooklyn, MI
04.2016 - 10.2023
- This job is with the same store chain before the new owners, Usa2Go bought.
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock audits and replenishment efforts.
- Processed transactions efficiently, ensuring customer satisfaction and loyalty.
- Trained new sales associates on store policies and effective selling techniques.
Assembly Line Worker
Honeytree
Onsted, MI
03.2010 - 02.2015
- Operated assembly line machinery to ensure efficient production flow.
- Collaborated with team members to troubleshoot equipment malfunctions.
- Inspected finished products for quality assurance and compliance standards.
- Trained new employees on safety protocols and operational procedures.
Group Home Manager
CNHI
Jackson, MI
02.2005 - 02.2010
- Supervised daily operations to ensure compliance with health and safety regulations.
- Developed and implemented individualized care plans for residents, enhancing service quality.
- Trained and mentored staff on best practices in resident care and crisis intervention techniques.
- Coordinated activities and programs promoting social engagement among residents, improving overall well-being.
- Administered medication management protocols, ensuring accuracy in dosage and timing for residents.
Education
High School Diploma -
Westview High School
Martin, TN05-1988
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Friendly and positive
- Outstanding communication skills
- Cash management
- Shift scheduling
Timeline
Store Manager
Usa2Go LLC
10.2023 - Current
Sales Associate
Old Highway Market
04.2016 - 10.2023
Assembly Line Worker
Honeytree
03.2010 - 02.2015
Group Home Manager
CNHI
02.2005 - 02.2010
High School Diploma -
Westview High School