Hi, I’m
Tracey Willis
Casper,WY
Summary
Detail-oriented and methodical Supply Chain Coordinator adept at maintaining strong relationships with vendors, customers and internal stakeholders. Team-oriented and hardworking with an analytical and organized nature. Ready to bring 15+ years of experience and take on a challenging new role. Driven Supply Chain Professional with proven to effectively resolve various types of technical issues. Successful at managing supplier efforts, delivering comprehensive client and employee compliance and acting as point of contact for important suppliers. Adept at overseeing on-site quality and managing specific inspections schedules. Works effectively in cross-functional environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
years of professional experience
1
Certification
Work History
Banner Wyoming Medical CenterCasper, Wy
Supply Chain Coordinator
01.2022 - Current
Job overview
- Directed product flow throughout company.
- Completed frequent inventory counts and resolved discrepancies.
- Ordered more than $100,000.00 in supplies each week.
- Collaborated with main Laboratory and clinics to facilitate smooth accomplishment of deadlines.
- Kept stock areas clean, tidy and organized according to facility requirements.
- Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
Banner Wyoming Medical CenterCasper, Wy
Laboratory Technician
03.2013 - 09.2022
Job overview
- Performed routine lab and department maintenance to keep area clean and orderly.
- Documented information by maintaining daily logs and equipment record books.
- Registered and prepared samples for general analytical testing through data entry, weighing and physical homogenization.
- Prepared and assured accuracy of standards and reagents needed for analyses.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Supported laboratory staff with advanced troubleshooting, resolving complex problems and helping with special projects.
- Maintained consumables and glassware inventory by receiving and inventorying incoming shipments.
- Oversaw items in inventory and reordered before supplies diminished.
- Stored, transported and submitted urinalysis samples.
- Processed patient specimens according to priority and documented results.
- Logged patient information and recorded results into system.
- Prepared blood smears and determined levels of normalcy.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
Banner Wyoming Medical CenterCasper,Wy
Phlebotomist
12.1999 - 01.2022
Job overview
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Reviewed patient records for accuracy and completeness.
- Conducted venipuncture and other CT procedures.
- Organized daily work based on collection priority.
- Packaged and shipped specimens to central lab daily.
- Monitored patients for reactions and verified sample quality.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
- Performed bedside tests like bleeding time tests and entered results into patient charts.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Obtained blood specimens by performing venipunctures and finger sticks 50+ times per day.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
- Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
- Tracked attendance and progress against goals for each participant.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Assessed student needs to develop effective training plans.
- Gathered and organized supplementary material to support structured lessons.
- Recognized and tapped talented staff to fill key positions and maximize productivity.
- Developed individualized plans to help customers reach goals within predetermined timelines.
- Demonstrated use of phlebotomy equipment for phlebotomy classes and monitored use to maintain safety of clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Liaised with vendors, contractors and professional services personnel to properly process orders.
Education
Casper CollegeCasper, WY
No Degree from Medical Laboratory Technician
Natrona County High SchoolCasper, WY
High School Diploma
05.1991
Skills
- Customer Experience
- Team Goals
- Supply Chain Distribution
- Document Coordination
- Creative Solutions
- Data Entry
- Cross-Functional Collaboration
- Shipment Tracking
- Storage Oversight
- Storage Arrangements
- Operational Efficiency
- Continuous Improvement Strategies
- Vendor Relations
- Exemplary Communication Skills
- Inventory and Supply Control
- Inventory Counting
- Microsoft Tools
- Inventory Audits
- Regulatory Reporting
- Office Supplies and Inventory
- Inventory Records
- Inventory Accuracy
- OSHA Standards
- Effective Working Relationships
- Performance Goals
- Inbound Phone Calls
- Records Accuracy
- Cost Efficiency
- Material Sourcing and Distribution
- Monthly Inventory
- Maintaining Clean Work Areas
- Expense Reduction
- Safety Control
- Inventory Reconciliation
- Telephone Management
- Emergency Preparedness
Accomplishments
I started at Banner Wyoming Medical Center in 1999 as a phlebotomist. I moved up to Inventory Control Technician while still back filling phlebotomy areas. In 2013 I moved into the test sendout position while still working the inventory for the laboratory and occasionally doing phlebotomy. At the beginning of 2022 I moved solely into the Supply Chain Coordinator role.
Certification
ASCP Phlebotomy Certified since 1996.
Additional Information
I am looking for a challenging position where I am able to utilize my existing experience as well as acquire new skills to accomplish quality and satisfactory work for your unique needs. I
Timeline
Supply Chain Coordinator
Banner Wyoming Medical Center
01.2022 - Current
Laboratory Technician
Banner Wyoming Medical Center
03.2013 - 09.2022
Phlebotomist
Banner Wyoming Medical Center
12.1999 - 01.2022
Casper College
No Degree from Medical Laboratory Technician
Natrona County High School
High School Diploma