Tracey Kyong Hee Lee
Los Angeles,CA
Summary
Dynamic professional with experience at VXI Global Solutions LLC, excelling in client relationship management and process enhancements. Proven ability in verbal communication and customer engagement, leading to improved service delivery. Skilled in food preparation and safety procedures, successfully executed engaging food demonstrations at Jang Do Management, boosting product awareness and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Food Demonstrator
Jang Do Management
11.2024 - Current
- Designed and executed engaging food demonstrations to promote product awareness.
- Educated customers on product features, benefits, and preparation methods.
- Maintained cleanliness and organization of demonstration areas to ensure compliance with health standards.
- Provided excellent customer service by answering questions about products, ingredients.
Account Associate
VXI Global Solutions LLC
01.2017 - 03.2023
- Developed and maintained client relationships to enhance service delivery and customer satisfaction.
- Coordinated account activities to streamline operations and ensure timely project completion.
- Analyzed account performance metrics to identify trends and recommend improvements.
- Led cross-functional teams to implement process enhancements, increasing efficiency across departments.
Education
High School Diploma -
Los Angeles High School
Los Angeles, CA06.1993
No Degree -
Los Angeles Trade Technical College
Los Angeles, CASkills
- Verbal and written communication
- Customer engagement
- Food preparation
- Safety procedures
Languages
Korean
Native or Bilingual
Timeline
Food Demonstrator
Jang Do Management
11.2024 - Current
Account Associate
VXI Global Solutions LLC
01.2017 - 03.2023
High School Diploma -
Los Angeles High School
No Degree -
Los Angeles Trade Technical College