High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
16
16
years of professional experience
Work History
Store Manager
Colliflower Total Hose and More
01.2021 - 01.2024
Satisfied customer needs on a day-to-day basis to ensure quality of sales met our customer's and Colliflower's expectations
Made final in store decisions on product needs and am responsible for 200k in inventory
Ensured supplies within my store matched customer demand
Trained future store managers to meet and exceed company expectations
Provided coverage to other stores within the Georgia area; assisted our College Park hub team when providing coverage for the store in which I helped with inventory, stocking, shipping, receiving and anything else needed by the hub team
Continued the growth of the store by providing excellent customer service in order to attain future references which lead to future customers.
Yard Manager
Flint Equipment Company
01.2020 - 01.2021
Maintained the equipment yard in which I organized of all machines/equipment incoming and outgoing for both mechanics and customers in order to help expedite the processes for repairs
Parts Runner - Picked up to be delivered components and attachments for equipment needing by the field techs and/or shop mechanics
Junior Technician - Assisted on work orders for shop and field mechanics when needed as well as working along side them in order to complete repairs.
Uber & Lyft Rideshare Partner
01.2017 - 01.2020
Uber & Lyft Rideshare Partner 2017- 2020
5.0 Rated driver with 15,000+ completed trips
Guaranteed safe customer, meal, part, or package pickup/drop-off with high satisfaction.
Medical/ Pharmaceutical Courier
Palliative Pharmacy Solutions
01.2010 - 01.2017
Medical/ Pharmaceutical Courier - Delivered medications and equipment to patients and customers; included up to $1.3 million or equipment and medications per delivery
Hospice Representative - Insured medication orders were correct and on time between doctors, pharmacies, and patients
IOS Based Application Supervisor- Archived point of delivery on 80 Sprint IOS Cloud based storage units; programmed the GPS tracking software for dispatchers and drivers, insuring software performance was efficient and up to federal regulations for inspections.
Marketing and Training Manager
The Cellular Center
01.2008 - 01.2009
Contracted consulting work for Verizon Wireless, opening 27 stores statewide.
Education
No Degree -
Georgia State University
Atlanta, GA
Skills
Customer Service
Problem-Solving
Customer Relations
Multitasking and Organization
Training and mentoring
Sales strategy development
Licenses Certificates Training
Comp TIA Network + Certification
Comp TIA A+ Certified
References
Justin Moore, Store Manager, Colliflower Inc, 195 raymond hill rd, Newnan, GA, 30265, jmoore@colliflower.com, 478-737-5015
Emergency Medical Technician Volunteer at Westminster Fire Engine and Hose CompanyEmergency Medical Technician Volunteer at Westminster Fire Engine and Hose Company