Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Traci Caddell

North Richland Hills,USA

Summary

Versatile medical professional with experience as an LVN, EMR specialist, and medical practice manager. Skilled in medical documentation, patient assessment, increasing RVUs, workflow coordination, chart management, scheduling, and EMR use (Epic, PCC, Meditech, LG). Strong clinical foundation paired with excellent administrative efficiency. Known for accuracy, organization, and supportive communication that keeps providers focused and patient care running smoothly. Possesses strong organizational skills and unwavering commitment to maintaining patient confidentiality.


Overview

14
14
years of professional experience
1
1
Certification

Work History

Personal Assistant

Soroush Behnam, MD
01.2023 - 10.2025
  • Document history of present illness (HPI), review of systems (ROS), physical exam findings, and assessment/plan
  • Enter diagnostic codes (ICD-10) and procedural codes (CPT) as directed.
  • Assisted in preparing comprehensive reports for patient visits, contributing to improved record accuracy and continuity of care.
  • Prepare and update templates, macros, or smart phrases in EMR systems
  • Ensure documentation meets compliance, billing, and regulatory requirements
  • Maintain accuracy, clarity, and completeness in all EMR entries

Practice Manager

Aman Haider, MD
01.2014 - 09.2022
  • Knowledge of Epic Hyperspace EMR.
  • Documented physician visits for SNF/LTC residents at 13 facilities, within remote EMR systems such as PointClickCare, MatrixCare, or facility-specific platforms.
  • Managed high-volume chronic disease documentation (CHF, COPD, diabetes, dementia, CKD, wound care, infections, etc.) with accuracy and consistency.
  • Implemented electronic health record system, improving data accuracy and accessibility while reducing paperwork burden.
  • Analyzed performance metrics to identify areas for operational improvement and strategic growth opportunities.
  • Ensured strict HIPAA adherence and maintained exceptional accuracy in a fast-paced, high-acuity post-acute environment.
  • Oversaw daily operations to ensure efficient patient flow and optimal resource allocation.
  • Analyzed practice performance metrics to identify areas for operational improvement.

LVN - Unit Manager / Wound Care Nurse

Sava Senior Care - Interlochen Health and Rehabilitation
08.2014 - 12.2015
  • Implemented evidence-based practices for wound management, improving care quality and compliance standards.
  • Educated patients and families on proper wound care techniques, promoting self-management and recovery.
  • Developed and led training programs on wound care best practices for clinical staff across departments.
  • Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
  • Streamlined documentation processes for wound assessments, enhancing accuracy and efficiency of patient records.

Licensed Vocational Nurse – Wound Care Nurse

Stonegate – Emerald Hills
08.2014 - 12.2014
  • Provide direct patient care, education, and management of the wound care program for facility
  • Provide expertise and appropriate interventions for all patients requiring care for Arterial, Venous, Traumatic, Diabetic, Pressure, Surgical Wounds, Colostomies, Ostomies, Fistulas and Incontinence disorders.
  • Educate staff, families and patients on disease process, treatment provided utilizing a holistic approach in treating the whole patient, including nutritional status, management of disease process, medications, mobility, orthotics, pressure relief surfaces, skin care, prevention skin breakdown and infection. Provide creative problem-solving techniques for complex issues and staff, patient education.
  • Well versed in all wound and ostomy supplies to increase patient healing time including expertise with negative pressure therapy and all vendor supplies relating to wound care.
  • Assess patient needs, establish a plan of care, deliver and evaluate care given to ensure goals are met and patient has progressed to best outcome possible prior to discharge in collaboration with multidisciplinary team and under the direction of MD.
  • Work closely with Interdisciplinary team, Administrative staff, and Medical Director of facility. Communicate with all staff and MD's regarding patient care and work with interdisciplinary team on daily basis as appropriate.
  • Identify discharge-planning needs as part of the care plan development and implement prior to discharge of the patient

Licensed Vocational Nurse – Wound Care Nurse

Nexion - Green Valley
04.2014 - 08.2014
  • Monitored healing progress, adjusting care plans based on clinical assessments and patient feedback.
  • Trained nursing staff on advanced wound care procedures, fostering a culture of continuous learning.
  • Assessed and documented patient wound care needs to develop individualized treatment plans.

Licensed Vocational Nurse – PRN

Cantex – The Harrison at Heritage
08.2013 - 07.2014
  • Strengthened infection control measures by strictly following hand hygiene protocols and utilizing personal protective equipment when necessary.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Collaborated with interdisciplinary team members for optimal patient outcomes.
  • Provided excellent wound care management, resulting in faster healing times for patients with complex wounds.
  • Safeguarded patient confidentiality by adhering to HIPAA regulations and maintaining secure medical records.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.

Licensed Vocational Nurse / Wound Care Nurse-Manager

Life Care Centers of America - Life Care Center of Haltom
08.2013 - 12.2013
  • Assess and implement plans for the prevention and treatment of acute and chronic wounds
  • Responsible for assessment and evaluation of wound and continence care throughout the facility
  • Identify wound types, analyze trends, and supervise nursing personnel to deliver nursing care
  • Assess skin alterations, develop plans of care, implement orders and treatments, and evaluate progress of specialized skin and wound conditions
  • Perform clinical evaluations for potential wound admissions
  • Monitor weight management program
  • On-call management with weekday/weekend direction of all staff within the facility
  • Participation in IDT meetings

Licensed Vocational Nurse - Charge Nurse

Sava Senior Care - Interlochen Health and Rehabilitation
12.2011 - 12.2013
  • Administered medications and treatments as prescribed, ensuring patient safety and compliance with care plans.
  • Monitored vital signs and assessed patient conditions, reporting changes to nursing staff for timely interventions.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.

Education

Associate of Arts -

Tarrant County College
Tarrant County, TX
01.2017

Licensed Vocational Nurse -

Dallas Nursing Institute
Dallas, TX
01.2011

High School Diploma -

Richland High School
North Richland Hills, TX
05-2005

Skills

  • Diagnostic coding (ICD-10)
  • Procedural coding (CPT)
  • HIPAA compliance
  • Multiple EMR systems
  • Interdisciplinary collaboration
  • Chronic disease management
  • Quality assurance measures
  • Regulatory compliance
  • Strong work ethic
  • EMR documentation
  • Time management expertise

Certification

  • BLS Certification
  • American Heart Association Healthcare Provider 2022-10
  • Wound Care Certification Course, 2014
  • Wound Care Educator Course

Timeline

Personal Assistant

Soroush Behnam, MD
01.2023 - 10.2025

LVN - Unit Manager / Wound Care Nurse

Sava Senior Care - Interlochen Health and Rehabilitation
08.2014 - 12.2015

Licensed Vocational Nurse – Wound Care Nurse

Stonegate – Emerald Hills
08.2014 - 12.2014

Licensed Vocational Nurse – Wound Care Nurse

Nexion - Green Valley
04.2014 - 08.2014

Practice Manager

Aman Haider, MD
01.2014 - 09.2022

Licensed Vocational Nurse – PRN

Cantex – The Harrison at Heritage
08.2013 - 07.2014

Licensed Vocational Nurse / Wound Care Nurse-Manager

Life Care Centers of America - Life Care Center of Haltom
08.2013 - 12.2013

Licensed Vocational Nurse - Charge Nurse

Sava Senior Care - Interlochen Health and Rehabilitation
12.2011 - 12.2013

Associate of Arts -

Tarrant County College

Licensed Vocational Nurse -

Dallas Nursing Institute

High School Diploma -

Richland High School
Traci Caddell