Summary
Overview
Work History
Education
Skills
Timeline
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Traci Dickerson

Canton,GA

Summary

I am really looking forward to rejoining the working society. The past five years I have been mainly a stay at home mom to my five year old. Though my most recent employment has been by self, and was mainly in the legal field, I can confidently say that I have much greater experience in being a waitress. I enjoy waiting on everyone and being a part of a guests experience. Simply put, I love being social and busy at work. I truly hope to have an opportunity to serve your guests as well.

Overview

9
9
years of professional experience

Work History

Process Server and Legal Courier

Self
04.2015 - 09.2017
  • Increased client satisfaction by efficiently serving legal documents in a timely and professional manner.
  • Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
  • Improved communication with law firms by providing regular status updates on document delivery progress.
  • Reduced errors in paperwork by meticulously reviewing documents prior to service attempts.

Server

Oak Street Cafe
02.2012 - 03.2013
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.

Server

Village Tavern
10.2011 - 02.2012
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Fine Dining Server

Marbella At Pelican Bay
10.2008 - 05.2009
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests needs.
  • Handled guest complaints professionally, resulting in satisfied customers and repeat business.
  • Increased table turnover rate through efficient order taking and timely delivery of dishes.
  • Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons and residents.

Education

Paralegal Certificate - Legal Studies

Coles College of Business- KSU
Kennesaw, GA

Skills

  • Law Knowledge
  • Database Searching
  • Court Paper Serving
  • Summonses Delivery
  • Safe Food Handling
  • Food Running
  • Table Setting
  • Food Inspection
  • Daily Specials Memorization
  • Food Delivery
  • Guest Engagement
  • Exceptional Customer Service
  • Ordering Procedures
  • Point of Sale Operation
  • High-Volume Dining
  • Cash Handling
  • Order Accuracy
  • Problem Solving
  • Strong Work Ethic
  • Multitasking Abilities
  • Positive Attitude
  • Menu Knowledge
  • Organizational Skills

Timeline

Process Server and Legal Courier

Self
04.2015 - 09.2017

Server

Oak Street Cafe
02.2012 - 03.2013

Server

Village Tavern
10.2011 - 02.2012

Fine Dining Server

Marbella At Pelican Bay
10.2008 - 05.2009

Paralegal Certificate - Legal Studies

Coles College of Business- KSU

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Traci Dickerson