Traci Crockett
San Diego,CA
Summary
Dynamic and results-oriented professional with a proven track record at La Jolla Beach and Tennis Club, specializing in database management and building strong relationships. Excelled in delivering exceptional customer service and maintaining meticulous attention to detail. Demonstrated ability to multitask and communicate effectively, driving organizational success. Personable Membership Coordinator well-trained to work successfully with all types of personalities and different cultures. Tactful individual liaises well and represents organization in positive light. Promoting exemplary skills in staff training, issue resolution and marketing support.
Overview
12
12
years of professional experience
Work History
Membership Coordinator
La Jolla Beach and Tennis Club
01.1997 - 04.2002
- Actively engaged members upon entrance with pleasant greeting
- Prepared marketing materials that would be sent out to members, which detailed new events, promotions, and activities that were coming up
- Cross-trained and provided backup support for organizational leadership
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Educated customers about billing, payment processing and support policies and procedures
- Maintained membership database, ensuring that all information was current and accurate
Administrative Assistant
ASMG
01.1990 - 12.1996
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Maintained inventory of office supplies and placed orders
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Assisted coworkers and staff members with special tasks on daily basis
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
Education
Associate of Arts - General Studies
Grossmont College
San Diego, CA05.1990
Skills
- Database Management
- Relationships and rapport
- Verbal and written communication
- Multitasking Abilities
- Computer Skills
- Customer Service
- Time management abilities
- Attention to Detail
- Written and oral communication
Timeline
Membership Coordinator
La Jolla Beach and Tennis Club
01.1997 - 04.2002
Administrative Assistant
ASMG
01.1990 - 12.1996
Associate of Arts - General Studies
Grossmont College
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