Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Traci Dean

Tampa,FL

Summary

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Central Processing Lab Medical Assistant 3

Baycare – Mease Countryside
01.2020 - Current
  • Perform specimen processing, storing and retrieving of specimens
  • Obtain blood specimens from patients per laboratory orders by performing venipunctures and fingersticks, process medical laboratory tests and document results.
  • Review the laboratory schedule and verify and complete orders. Identify the patient and confirm the correct patient record. Monitor and resolve orders in the electronic medical record.
  • Complete appropriate laboratory forms documenting tests performed
  • Complete lab requisition forms and produce appropriate labels for forms and specimen tubes.
  • Serve as a back-up for clinical team members as needed by controlling patient flow
  • Perform secretarial duties such as handling calls and requests, document processing, data entry, faxing, scanning.

ER Phlebotomist

Advent Health – Zephyrhills FL
04.2019 - 12.2019
  • Obtain blood specimens from patients per laboratory orders by performing venipunctures and fingersticks, process medical laboratory tests and document results.
  • Comply with the correct procedures, policies, and health and safety regulations
  • Transfer data and results from notes and records to computer systems
  • Perform venipunctures and finger sticks, labeling specimens
  • Perform clerical and administrative duties as needed

Genesis Women’s Center (Offsite Location) License Medical Assistant

Tampa General Hospital – Tampa FL
05.2018 - 04.2019
  • Prepare patients for examinations and diagnostic procedures according to clinic procedures such as recording temperatures, pulse rate, blood pressure and responses to standardized medical history questions.
  • Perform Clinical Laboratory Improvement Amendments (CLIA) Waved Lab tests such as urine dip stick, Hgb, Hct, finger stick, glucose, hemoccults, hCg and reports results.
  • Perform patient phlebotomies in accordance with clinic procedures and physician orders.
  • Perform suture removal, straight catheterization and injections (IM, Subq and intradermal).
  • Monitors and cleans assigned patient examination rooms, unit areas and unit equipment reporting outdated supplies, stock levels and restock set levels of items and necessary equipment repairs.
  • Answers telephones, forwards telephone messages and schedules appointments, procedures and diagnostic tests.
  • Assists in routine clerical functions such as filing of patient’s records, locating and compiling department charts, obtaining medical records from other providers and entering charges for billing purposes.
  • Apply leads and monitors for diagnostic procedures such as EKG and ultrasound.
  • Assist inpatient and family education by providing educational material and general health information to patients and family members.

University of Tampa Medical Center (Offsite Location) License Medical Assistant

Tampa General Hospital – Tampa FL
06.2017 - 08.2018
  • Assist physicians with clinical and clerical tasks such as patient intake and education, examination preparation, taking vital numbers and recording patient medical histories.
  • Assist with administrative duties including scheduling appointments, maintaining medical records, calling in prescriptions to pharmacies, billing, coding for insurance purposes and submitting medical claim forms.
  • Show patients to examination rooms and prepare them for the physician.
  • Perform electrocardiograms (EKGs), drawing blood and diagnostic procedures.
  • Collect, prepare and log blood, tissue or other laboratory specimens.
  • Perform removal of sutures, venipunctures and administer injections
  • Sterilize medical instruments

License Pharmacy Technician

Walgreens
09.2015 - 06.2017
  • Supports pharmacy services by stocking, assembling, and distributing medications.
  • Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist.
  • Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs. Maintains records by recording and filing physicians' orders and prescriptions.

Education

Diploma - Medical Assistant

Concorde Career Institute
Tampa, FL
05.2017

High School Diploma - undefined

T.R Robinson High School
Tampa, FL
06.2014

Skills

  • Excellent Organizational/Interpersonal skills
  • Excellent Customer Service Skills
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook
  • Types 50 Words a Minute
  • Reliable team player
  • De-escalation techniques
  • Team collaboration

Certification

  • License Medical Assistant
  • Certified Phlebotomist
  • License Pharmacy Assistant

Timeline

Central Processing Lab Medical Assistant 3

Baycare – Mease Countryside
01.2020 - Current

ER Phlebotomist

Advent Health – Zephyrhills FL
04.2019 - 12.2019

Genesis Women’s Center (Offsite Location) License Medical Assistant

Tampa General Hospital – Tampa FL
05.2018 - 04.2019

University of Tampa Medical Center (Offsite Location) License Medical Assistant

Tampa General Hospital – Tampa FL
06.2017 - 08.2018

License Pharmacy Technician

Walgreens
09.2015 - 06.2017

High School Diploma - undefined

T.R Robinson High School

Diploma - Medical Assistant

Concorde Career Institute

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Traci Dean