Summary
Overview
Work History
Education
Skills
Languages
Timeline
Manuel  Pagan

Manuel Pagan

Medical Assistant/Phlebotomist/cytology preparation lab Aid
Brooklyn,NY

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

20
20
years of professional experience

Work History

Medical Assistant/phlebotomist/cytology Lab Aid

Empire City Laboratories
02.2013 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.

Cytology Prep Lab Aid

Empire City Laboratories
02.2013 - Current

Full slide presentation including H.P.V vial preparation. Prepare slide’s using hologic thin Prep 2000. Also slide stain on sicura tissue ten prisma.

Also have knowledge in use of hologic thin prep imager Duo. As well as 16 years experience as phlebotomist technician. Iam also experienced

In Covid 19 Nasal swabbing. And full patient

Are including patient vital sign documentation.

I also have experience in cast and staple removal

Eye testing and optical nerve analysis resume on request

Medical Assistant

Lombardo Ophthalmology of Bay Ridge
Brooklyn , NYC
11.2012 - 12.2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Phlebotomist Technician

Veterans Affairs Medical Center
09.2011 - 09.2012

Medical Assistant /phlebotmist

Full patient care. On ward phlebotmist drew blood for 2 wards of forty patients each ward including

The days work at diagnostic I house lab

Education

Medical Assistant Technician Certification - Medical Assisting

Mandy School of Allied Health, Manhattan, NV
12.2000

Skills

Unmatched patient care Bilingual english spanish Full vena punture specialist Cutology lab prep Aid expert

  • Laboratory safety protocols
  • Adherence to Guidelines
  • Quality Control Procedures
  • Specimen Preparation
  • Staining Techniques
  • Computer Skills
  • Specimen handling
  • Lab Equipment Operation
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Sample Preparation
  • Team building
  • Task Prioritization
  • Specimen Collection
  • Self Motivation
  • Interpersonal Skills
  • Goal Setting
  • Analytical Thinking
  • Laboratory Equipment Maintenance
  • Professionalism
  • Interpersonal Communication
  • Time management abilities
  • Continuous Improvement

Languages

Latin
Elementary

Timeline

Medical Assistant/phlebotomist/cytology Lab Aid - Empire City Laboratories
02.2013 - Current
Cytology Prep Lab Aid - Empire City Laboratories
02.2013 - Current
Medical Assistant - Lombardo Ophthalmology of Bay Ridge
11.2012 - 12.2013
Phlebotomist Technician - Veterans Affairs Medical Center
09.2011 - 09.2012
Mandy School of Allied Health - Medical Assistant Technician Certification , Medical Assisting
Manuel PaganMedical Assistant/Phlebotomist/cytology preparation lab Aid