Traci Edblom
Stewartville,MN
Summary
Detail-oriented customer service professional aiming to apply strong communication and organizational skills to a medical transport position.
Overview
9
9
years of professional experience
Work History
Tax Consultant
Ryan Tax Firm LLC
Plano, TX
06.2021 - 12.2025
- Filed and paid occupancy, sales and liquor taxes for hotels in several states.
- Facilitated smooth communication between clients and taxing authorities during inquiries or disputes, achieving favorable outcomes.
Supervisor, Accounts Payable
Luminator Technology
Plano TX
06.2020 - 02.2021
- Distributed payments to vendors, resolved discrepancies in purchase orders, invoices and payments.
- Trained staff of five on best practices and operational procedures to enhance performance.
Supervisor, Carrier Payments
JW Logistics
Frisco, TX
08.2016 - 12.2019
- Evaluate weekly rates for routes and make ACH payments to delivery drivers.
- Customer Service telephone contact for driver inquiries and disputes.
Education
Bachelor of Arts - Business Administration
Gustavus Adolphus College
Saint Peter, MN05-1988
Skills
- Customer Service: Actively listen to problem and guide client to workable solution
- Communications: Clear, concise verbal and written communicator
- Teamwork: Collaborates and works well with other team members
- Tools: Microsoft Outlook, Word, Excel, Google Suite, Tableau, AI Prompting
Timeline
Tax Consultant
Ryan Tax Firm LLC
06.2021 - 12.2025
Supervisor, Accounts Payable
Luminator Technology
06.2020 - 02.2021
Supervisor, Carrier Payments
JW Logistics
08.2016 - 12.2019
Bachelor of Arts - Business Administration
Gustavus Adolphus College